ED Admin Clerk

Do you have a passion for customer service? Do you enjoy the flexibility of shift work? If the answer is yes we have a job that suits you.

The Emergency department is looking for caring, enthusiastic and highly organised Admin Clerks to join our friendly Admin team. The team work a variety of shifts covering a 24 hr. period, 7days per week, 365 days per year. Therefore the ability to be able to work a variety of shifts i.e. early, late and night shifts is essential. The hours advertised are made up of two vacancies.

Excellent communication and interpersonal skills, ability to work as a member of the team or individually along with the ability to use own initiative to solve problems as they a rise is crucial.

You will provide administration / reception cover to the department and work in association with the nursing staff, consultant teams, the public, management and staff from internal and external sources through the provision of clerical duties.

You will have experience in an administrative and reception role and becompetent in IT in the workplace. You would preferably have experience of shift work and have worked with the public in a customer services role.

Attention to detail and accurate data capture is an essential part of thisposition.

Main duties of the job

For further information, please see the attached trust job description and person specification for a full list of duties and responsibilities.

About us

We are a leading local employer with a diverse workforce of approximately 6,000 staff, dedicated to providing healthcare services to a growing population of around 780,000 individuals.

Our Trust provides both emergency and planned healthcare across East Surrey, North-East West Sussex, and South Croydon - covering towns like Crawley, Horsham, Reigate, and Redhill. Our main hospital, East Surrey in Redhill, offers a full range of acute and specialist services and is also the closest trauma unit to Gatwick Airport. We also provide outpatient, diagnostic, and planned care services at sites including The Earlswood Centre, Caterham Dene Hospital, Oxted Health Centre, Crawley Hospital, and Horsham Hospital.

We are proud to be an inclusive employer, and we work hard to create an environment where everyone feels valued and supported. At our Trust, we strive to be the best place to work and receive care. We are dedicated to supporting you in your current role while helping you grow and develop your career. As part of our team, you will have access to excellent training opportunities, flexible working, dedicated support networks, and a strong emphasis on health and wellbeing to ensure a thriving and positive work environment.

Job responsibilities

For further information, please see the attached trust job description and person specification for a full list of duties and responsibilities.

Person Specification

criteria

• Evidence of a good standard of written English appropriate to the role
• A complete and accurate application
• Suitability for role evidenced in supporting statement
• Evidence of essential experience for role
• Meet the essential education / qualifications required for the role
• Hold the necessary mandatory professional / clinical registration
• Evidence of the Trust values and behaviours
• Evidence of any other essential criteria outlined in the person specification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£24,465 a yearper annum plus high cost allowance

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