Responsabilities
- The Service Technician is responsible for providing different services, such as diagnosing problems, making repairs, and / or replacing parts on-site to windows and doors.
- Correct manufacturing defects on site, using appropriate tools for service completion.
- Conduct water & / or air infiltration tests and remedy where possible while on site.
- Conduct inspections of installed products to confirm claims of defect, reporting findings to the Service manager.
- Assess if issues reported are caused by manufacturing defects or a result of improper installation, and correct manufacturing defects.
- Take pictures and measurements of the product on-site for reports to the Service Manager.
- Obtain sign-off from the homeowner at the conclusion of the service call.
- Complete service reports at the conclusion of all calls and provide reports to Service Manager on a weekly basis.
- Inspect and load all products required for service calls according to the service schedule.
- Unload and distribute materials at the end of each service schedule according to instructions from the Service Manager / Plant Manager
- Ensure the service vehicle is well maintained and in good working order, and GPS is active while on duty.
- Drive in accordance with the Highway & Traffic Act (Ontario) and according to posted speed limits.
- Regular overnight trips required to either Ottawa and / or Windsor area.
Qualifications
- 2 4 years experience as a service technician in door and window industry.
- Excellent customer service and communication skills
- Able to work independently.
- Time management skills
- Physically fit to lift heavy products safely.
Compensation
- 65k 75k base salary (negotiable)
- Comprehensive Healthcare insurance ( medical-Dental-Eye care)
- Company Vehicle, company gas card
- Cell, Laptop, ETC.
Field Service Technician - British Columbia, Canada
Hydrafacial divisions in a service role. Represent and perpetuate Hydrafacial’s customer service values. Complete and accurate data entry and documentation of service action and customer interaction. Complete and process various service requests and orders. ...
Field Service Technicians – Gas Fitter 1 And 2- Ottawa
We are seeking a new Field Service Technician to join this dynamic team, where you’ll play a crucial role in performing start-up services, troubleshooting, and repair activities on natural gas and light oil-fired industrial boilers in the field at customer sites. Field Service Technicians – Gas Fitt...
Windows Doors Service Technician
We are seeking a skilled and experienced Windows and Doors Service Technician to join our team. As a Service Technician, you will be responsible for diagnosing and resolving issues with windows and doors, ensuring customer satisfaction, and upholding the highest standards of quality and professional...
Heavy Equipment Technician - Field Service
MasterTech is on the search for an experienced Field Service Mechanic in the Greater Toronto Area, ON. The successful Technician will be responsible for the maintenance, diagnostics, and repair of client heavy equipment (construction, forestry, mining, landscaping, etc. Field service trucks can be t...
Field Service Technician
Description Acara is looking for a Field Service Technician to join our client in Concord, ON. Extended responsibilities will include customer training in the safe operation of the equipment, factory audits, scheduled and unscheduled service support both remotely, and on-site. To provide customers r...
Field Service Technician
You'll also play a key role in training others on equipment operation, completing service order paperwork, and delivering exceptional customer service. Collaborate with sales and service teams for machine preparation and customer demonstrations. Prepare and submit accurate service work orders for in...
Heavy Equipment Technician - Field
Reports to the service supervisor at Toronto location and responsible for the effective repair of machinery and components at high levels of quality. ...
IT Service Desk Technician
WANT TO WORK for one of Canada’s Best Managed Companies?.Dilawri Group in Ontario is now actively searching for an.This stationary role will serve our Canadian and US stores.Have experience in a help desk IT environment.Have the academic credentials and experience necessary for success in this role....
Mold/Hot Runner FIeld Service Technician
PET preform molding industry Strong technical knowledge of hot runners, including internal hardware such as manifolds, nozzles and valve gate assemblies; ability to proficiently execute hands-on service for molds and hot runners. ...
Field Service Technician
Our Client in Mississauga is looking for Service Technician to add to their Team!. This Service Technician role offers:. POSITION: Field Service Technician. Prepare pump repair evaluation and submit it to the Service Supervisor. ...