Company Overview
One Toronto Gaming is a Partnership formed by Great Canadian Gaming Corporation(TSX : GC) ( 'Great Canadian ') and Brookfield Business Partners L.
P. (NYSE : BBU)(TSX : BBU.UN) ( 'Brookfield Business Partners ') (together the corporate Partners ) to operate certain gaming facilities in the Greater Toronto Area (the 'GTA Bundle ').
The GTA Bundle is the largest award by the OLG as part of the modernization of its casino operations. In 2016, its three former facilities, OLG Slots at Woodbine, OLG Slots at Ajax Downs and Great Blue Heron Casino generated gross gaming revenue of over $1 billion.
These facilities now have a combination of over 5,400 slot machines, 160 live table games and employ more than 2,800 team members.
The Partnership brings considerable gaming, urban redevelopment and hospitality expertise to the operations and is strategically repositioning the GTA Bundle.
This development (subject to ongoing approvals) and modernization will include integrated property expansions that will enhance the gaming offerings to service the GTA market.
It will also include leading world-class amenities consisting of state-of-the-art conference facilities, hotels and premier entertainment venues.
Position Summary
Under the direction of the Housekeeping Manager, this position is responsible for performing housekeeping, cleaning and sanitization duties of assigned areas at the property.
Operates equipment including vacuums, floor polishers, buffers, etc. Maintains site in a clean, hygienic manner ensuring environment is safe and hazard free.
Upholds safety and security standards of the corporation including use of personal protective equipment as necessary. Assist in maintaining good public relations with guests by ensuring guest service standards are achieved.
Above all else, this position must lead by example to create Great Experiences and Memories for all guests and colleagues!
Key Responsibilities
- Responsible for cleaning and sanitizing of assigned areas, including, but not limited to, the following : sweeping, mopping, general cleanup, vacuuming, debris removal, waxing of floors, etc.;
- Maintain a clean and safe work environment;
- Comply with safety procedures including use of required safety equipment and identify unsafe practices or conditions;
- Ensures any trip or fall hazards are identified, i.e. wet floors or stairs. Ensures hallways and access routes are free of debris and waste;
- Is responsible to monitor the inventory level of supplies;
- Is responsible to ensure that said duties are carried out in compliance of departmental or Internal Control Manual policies and procedures;
- Promote and maintain the utmost integrity and the highest caliber of customer service and respect to all patrons, employees and casino personnel;
- Maintain general awareness of gaming operation at all times and comply with security policies and procedures in order to secure company assets;
- Adheres to all AGCO, GCGC, departmental and HR policies as they relate to functions of the role;
- Ensures compliance with licensing laws, health and safety and other statutory regulations;
- Performs other duties as assigned.
Education and Qualification Requirements
- High School Diploma or comparable combination of equivalent working experience and education;
- One (1) or more years of experience in related field;
- Excellent organizational, interpersonal, teamwork, guest service and communication skills;
- Maintain a positive working relationship with fellow employees and management as part of a team;
- Ability to multi-task and work under pressure in a fast-paced environment;
- Ability to obtain and maintain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario.
Work Environment Considerations
- Fast paced with multiple priorities, deadlines and deliverables; exposure to some conflict, distress and noise;
- This role requires a flexible schedule that adapts to the business needs of a 24 hour operation; will have non-traditional work hours including evening and weekend shifts.
Special Working Conditions
Our reputation is of paramount importance. As such, we will conduct our business in an ethical and professional manner. Every team member will be obliged to understand and follow all the policies outlined in our Corporate Ethics & Conduct Manual and will disclose any irregularities or wrongdoing in accordance with the Company’s Whistleblower Policy.
The Company is committed to sound internal control policies and practices. Every team member will follow the internal control practices required of their position and department.
Compliance Requirements
- Every team member must comply with all requirements of the Corporate Ethics & Conduct Manual and with all other corporate policies communicated to the employee.
- Every team member will be familiarized with the business process documentation and internal control objectives related to their position, and how their job description aligns with specific internal control activities for which they are responsible.
- Adhering to all company and regulatory policies as they relate to functions of the position.
Licensing and Certification Requirements
Permanent employment is dependent upon the authorization and continued approval of Provincial regulatory bodies. New team members will complete an application and will begin work after regulatory approval is granted.
Existing team members will reapply as necessary, and continuing work will be dependent upon successful renewal.
For positions that require additional certification, the appropriate level of certification must be maintained.
Who we are!
GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.
Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada.
With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms.
Working closely alongside our crown agency partners, our team of 9,500 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.
Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.
Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.
What's in it for you?
- We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
- We provide you with the tools and technology needed to delight your clients!
- You'll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
- Freedom to Innovate : supports new and better ways to be successful.
- Be your Authentic Self : environment that values diversity as a source of strength.
- This isn't your typical 'corporate ' job. We work hard and we have fun!
The only thing we don’t play games with ..is your career!
Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported.
We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.
Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.
Please note that due to the volume of applications, only those under consideration will be contacted for an interview.
Thank you for your interest in Great Canadian Entertainment!