Solutions Specialist (Network & Systems)

Overview

Location : Winnipeg, Manitoba. Job Type : Direct Hire. Remote Type : Full Remote. Department : Managed Services. Reports To : Director of Managed Services. Employment Type : Full-Time.

About The Role : We are seeking a highly skilled Solutions Specialist to design, implement, and support advanced IT infrastructure solutions for our clients. This role has a strong focus to support Fortinet-based network clients for both ongoing support and project delivery. The ideal candidate excels in hands-on project execution, Tier-3 escalation support, and ongoing client consultation across networking, cybersecurity, wireless, virtualization, and Microsoft 365 technologies. Fortinet experience and certifications are strongly preferred and considered a significant asset.

Responsibilities

• Infrastructure Design & Implementation – Design and deploy secure data centre, LAN / WAN, and network security architectures.
• Infrastructure Design & Implementation – Implement Fortinet solutions including FortiGate firewalls, HA clusters, IPsec / SSL VPN, BGP routing, and ADVPN.
• Infrastructure Design & Implementation – Analyze and deploy enterprise wireless networks using predictive design tools and high-availability switching.
• Cyber Incident Response & Recovery – Serve as an on-site technical resource during cyber incidents.
• Cyber Incident Response & Recovery – Restore and rebuild core systems including Active Directory, storage, virtualization hosts, VPNs, and firewalls.
• Cyber Incident Response & Recovery – Reconfigure SAN / iSCSI storage and assist in recovery of virtualized environments.
• Client Consulting & Technical Leadership – Provide monthly technical guidance including patch and vulnerability advisories.
• Client Consulting & Technical Leadership – Deliver Tier-3 support for complex systems and networking challenges.
• Client Consulting & Technical Leadership – Assist clients in migrating identity and access management services, including transitions to Microsoft 365 MFA.
• Systems Integration & Virtualization – Support and upgrade VMware vSphere environments with minimal disruption.
• Systems Integration & Virtualization – Create and implement backup and disaster recovery strategies using Veeam Backup & Replication.
• Enterprise Application & Infrastructure Support – Support deployment and integration of enterprise software systems.
• Enterprise Application & Infrastructure Support – Develop custom reporting, document templates, and database integrations.
• Enterprise Application & Infrastructure Support – Provide second- and third-level support for server, network, and application issues.

Required Qualifications & Certifications

Fortinet (preferred)

Wireless (preferred)

Other Optional

Technical Skills

What We’re Looking For

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