Pharmacy Assistant

Position Details

Pharmacy Assistant – Full-time, In-Office | Brampton, ON, Canada

About Pillway

Pillway is a tech-enabled pharmacy revolutionizing the way patients manage their medications. We provide a seamless and patient-first experience, combining innovation, efficiency, and care. Join our team and be a part of a company that's shaping the future of pharmacy services.

Job Summary

We are seeking a detail-oriented and highly organized Pharmacy Assistant to support our centralized prescription fulfillment operations. The ideal candidate will have 2+ years of experience in pharmacy support services, strong communication skills, and a passion for delivering excellent patient care.

Responsibilities

• Accurately process, prepare, and package prescriptions using pharmacy systems.
• Support day-to-day operations in our centralized prescription fulfillment center.
• Maintain inventory control and manage medication stock levels.
• Report discrepancies and assist in regular inventory audits.
• Ensure compliance with regulatory requirements and internal protocols.
• Coordinate with pharmacists and support staff for timely medication delivery.
• Uphold patient confidentiality and project a positive company image.
• Perform daily quality assurance and safety checks.
• Receive, process, and manage new and repeat prescription orders.
• Adjudicate third-party billing (online and manual), and manage Third-Party Accounts.
• Handle incoming calls, faxes, and refer inquiries to pharmacists as required.
• Assist pharmacists with call-backs and complete documentation accurately.
• Support prescription workflow, including data entry, refill processing, and labelling.

Experience / Qualifications

• High School Diploma required.
• Diploma from a Pharmacy Assistant accredited program preferred.
• Previous experience in a pharmacy setting strongly preferred.
• Strong organizational and multi-tasking abilities.
• Excellent problem-solving and communication skills.
• Comfortable working independently and as part of a collaborative team.
• Exceptional attention to detail and accuracy.
• Proficiency in pharmacy systems and understanding of third-party billing processes.
• Flexible to work weekends/holidays.

Why Join Us?

• Work in a collaborative and supportive team environment.
• Opportunities for growth and development in a future-focused organization.
• Competitive compensation and benefits package.

Disclosure: We use AI tools to assist with screening and evaluating applications