Manager IT, Enterprise Development and Operations

Overview

Are you an IT leader with an agile mindset and DevOps experience who is passionate about delivering value to your clients? Are you comfortable working with executives, business stakeholders and technologists? Do you strive to be an effective leader, mentoring and supporting your team and promoting strong service-oriented values? Do you have hands-on experience in the delivery of programs and projects? We are looking for a Manager, Development and Operations to manage the day-to-day development and operational activities with their teams within the Innovation & Technology (I&T) Division in accordance with best practices, policies, and standards of WorkSafeBC.

In this role, you'll work under the direction of the I&T Director of Enterprise Development and Operations (EDO) and will be responsible for programs delivery, business applications development, and operational stability of the province-wide 24x7 business applications, promoting and implementing processes, including those that take advantage of the cloud and automation as well as ensuring security is foundational as part of solution delivery.

How you'll make a difference : As Manager IT, Enterprise Development and Operations,you'll be using leading-edge technology to help connect British Columbians to healthy and safe workplaces.

Where you'll work

At WorkSafeBC, we offer a hybrid work model that combines working remotely, and in our offices based on the operational needs of the position.

In this role, you will work primarily from our Richmond Office with some flexibility to work from your home in B.C.

What you'll do

• Collaborate with the leadership, Architecture, Common Engineering, Delivery and Security teams to define and implement quality and secured applications including an action-oriented application modernization strategy that is aligned with business objectives.
• Provide oversight to programs by providing structure, guidance and support to allow teams to achieve their goals and objectives.
• Ensure the application cloud services are optimized and cost-effective, supporting automation, monitoring and reflecting changes to business needs and demand volume.
• Demonstrate problem solving through problem / risk identification, innovative thinking, and mitigation with data to support decision-making.
• Work with the Director, Enterprise Development Operations, Marius de Beer, to develop organizational strategic goals, priorities and roadmaps based on both industry maturation, WorkSafeBC strategic objectives and Innovation & Technology progression.
• Build and maintain relationships with our business partners (Product Managers, Product Owners, other stakeholders) to ensure business priorities, technical stability and business concerns are understood and addressed.
• Working with the Delivery Service Reliability Engineering team (SRE) the incumbent will ensure consistency of the processes concerning the reliability, availability, and performance of the systems and applications, including observability, incident management, monitoring, automation and on-call rotation.
• Work with the Platform teams, Release Train Engineers, Solution Architects, Product Managers and People Development Managers to improve processes, including prioritizing technical debt, ensuring they are managed at an acceptable level.
• Assist in budget preparation and monitor forecasts and spending, including, together with FinOps and Platforms, monitoring Azure spend for applications for which you are responsible.
• Monitor the number of issues or technical debts per product, identifying those requiring modernization to reduce support efforts.
• Manage the operations of the various staff, contractors and service providers reporting to the incumbent in order to ensure efficient and effective delivery of services to internal and / or external customers.
• Represent or stand in for the Director, Enterprise DevOps when required.
• Consistently models the appropriate level of organizational behaviours expected of all WorkSafeBC employees : responsive, respectful, fair, collaborative, accountable, and forward thinking.

Is this a good fit for you?

The ideal candidate will have :

Your background and experience

We'll consider an equivalent combination of education and experience.

Important to know

Before we can finalize any offer of employment, you must :

Who we are

At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We're honoured to serve the 2.49 million workers and 263,000 registered employers in our province.

What's it like to work at WorkSafeBC?

It's challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for.

Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflect the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self.

Learn more : Discover who we are .

Our benefits

As a member of our team, you'll have access to services and benefits that help you get the most out of work - and life. Along with a competitive salary, your total compensation package includes :

Learn more : Find out what we offer .

Salary : $ 127,804 - $ 155,281 / annually

Want to apply?

We encourage all qualified applicants to apply. If you require an accommodation in the assessment process, please email Recruitment Testing Accommodation (SM) when you submit your application.

Any additional application materials must be received by email to HR Talent Acquisition (SM) by 4 : 30 p.m. PST on the closing date of the competition.