Inside Sales Representative

Job Description

Job Description

Do you enjoy an energetic sales environment working with interesting industry leading products?

We are recruiting an Inside Sales Representative on behalf of a growing, innovative specialty coffee distributor. You don't need to be a coffee hobbyist, but certainly an interest or love or coffee is an asset. You will be working in a showroom as well as assisting with web-chat and phone calls related to online inquiries or orders.

Hours & Schedule :

• Full-time (45 hrs / week)

Monday–Friday : 9 : 00am–5 : 00pm

Saturday : 11 : 00am–4 : 00pm

Responsibilities

Help customers via phone, email, chat, and in-person—answering questions, recommending equipment, and guiding purchases.

Greet walk-in customers in our showroom, demo coffee machines, and create a welcoming, informative experience. Energy and presentation are important.

Handle in-store transactions (cash, debit, credit) with care and accuracy.

Stay up to date on the latest coffee trends and equipment.

Support other departments when needed during busy times—you're a team player.

Requirements

Benefits

Other companies call this role :

Customer Service Representative

Customer Experience Associate

Customer Service Agent

Customer Care Representative

We thank all who apply for this position. We commit to "communicate quickly, communicate often, and communicate well". All applicants will be contacted within 5 business days. No phone calls please. IND1