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Content Designer
Content DesignerInsight Global • Toronto, ON, CA
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Content Designer

Content Designer

Insight Global • Toronto, ON, CA
Il y a 22 jours
Type de contrat
  • Temps plein
Description de poste

This range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

CA$40.00 / hr - CA$55.00 / hr

Position Title : CONTENT DESIGNER

Must-Haves

  • 2-3 years of experience in UX Writing / Content Design
  • Agile experience, specifically working with technical stakeholders
  • Strong sense of collaboration with various stakeholder groups and ability to adapt to various working style
  • Strong communicator, dependable, and a go-getter who can work with stakeholders to drive clarity about user needs and business objectives, advance our design practice, and advocates for the user
  • Strong storytelling and foundations of voice / tone (online blogging, article creation, journalism / editorial work)

Plusses

  • Specific experience within banking or other financial institutions
  • Experience with UX Research tools (ie. UX Playbook)

    • Day-to-Day

    We are seeking a dedicated and innovative Content Designer to join a Big 5 banking client. In this role, you will be instrumental in creating engaging and intuitive customer experiences for a diverse product portfolios, including : sales journeys, public website, secure sites, and sustainable banking initiatives. You will collaborate closely with various product partners, designers, and content designers to ensure the delivery of high-quality content. The ideal candidate is expected to have excellent organizational and stakeholder management skills.

    Responsibilities

  • Works independently, or with oversight from more senior content designers, on content design projects that are concisely defined or contain limited unknowns. Collaborates effectively with working teams.
  • Works on technical problems with small to large scope, asks questions to confirm and validate requirements to execute on deliverables.
  • Works on content problems with relatively small scope and asks questions to ensure they have all relevant information to create solutions.
  • Able to improve existing content by ensuring writing complies with technical input constrains and design module builds within our Content Management System (CMS) with a focus on accessibility.
  • Self-managed to execute on content QA process and procedures and content intake management by following content authorship roles and responsibilities.
  • Can produce well-crafted content deliverables that meet stated requirements.
  • Able to iterate rapidly, create multiple solutions.
  • Strong attention to detail in using correct grammar, consistency, and following defined content guidelines.
  • Self directed and meets deadlines.
  • Listens to feedback and incorporates it appropriately with help from mentors / managers.
  • Works effectively with PM, content, design, development and other cross-functional partners to understand problem, goals and arrive at best solution.
  • Can solicit, weigh and integrate diverse feedback from multi-disciplinary stakeholders.
  • Clearly communicates decision-making rationale to team members.

    • Seniority level

  • Associate

    • Employment type

  • Contract

    • Job function

  • Design
  • Banking

    • #J-18808-Ljbffr

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