Deskside Technician

Deskside Technician

Salary Range : $60,000.00 To 75,000.00 Annually

WBM is constantly looking for unique individuals who are passionate about technology and motivated to be part of an amazing team. Our team members are accountable to themselves, their team, and their clients who believe and trust in them. Currently, we have an opportunity available for a Deskside Technician to work onsite with our EUC clients.

The open position is a 3-month term to start, with the possibility of an extension.

In this technical position, you will provide onsite and remote support for our clients. You will work in a fast-paced environment, responding to and resolving client incidents and requests with a focus on exceeding our customer’s expectations. You will be constantly learning new technology and be driven to learn and grow in your role every day.

Key Responsibilities

• Analytical – Collects, comprehends, and applies knowledge gathered from experience.
• Problem Solving – Identifies and resolves problems in a timely manner.
• Customer Service – Proven ability to manage difficult and / or emotional customer service situations.
• Communication – Speaks and writes in clear and persuasive language in positive or negative situations.
• Teamwork – Desire to help build, and be part of, a close-knit team.
• Organizational Support – Amazingly strong organizational skills and completes administrative tasks thoroughly and on time, while following organizational best practices
• Time Management – Prioritizes and plans work activities efficiently.
• Punctuality – Takes pride in being at work and ready for work on time and arriving at customer sites on time.
• Dependability – Follows instructions and procedures and responds to management direction positively.

Preferred Qualifications

Only applicants selected for an interview will be contacted. We sincerely thank all applicants for their interest in WBM.

Requisition ID : 1341

Join our team and write your own story.