Customer Service Representative - Temporary (Whitby, ON)

POSITION OVERVIEW

dormakaba is seeking a Customer Service Representative based in Whitby, ON. The Customer Service Representative is responsible for entering orders and interacting with customers. The Customer Service Representative will work with team members in other departments, including finance, operations and sales.

WHAT YOU WILL DO

• Receive, process and verify the accuracy of customer orders utilizing SAP
• Provide timely and accurate responses to customer inquiries
• Manage internal and external phone / email inquiries
• Communicate with sales representatives to resolve order related issues
• Process Return Merchandise Authorization (RMAs) and issue credit as needed

WHAT WE REQUIRE

WHAT WE PREFER

WHAT WE OFFER

WHY JOIN DORMAKABA?

Our work is IMPORTANT. YOU are important. At schools and universities, in stadiums, airports, hospitals and workplace; for every place that matters. We provide safety, security, and sustainability, providing people with the tools to shape their careers for growth. EVERY team member contributes to our mission and can make a positive difference. Our culture focuses on Growing the Business, Growing Together and Growing Ourselves. We are a global company with more than 16,000 employees worldwide giving you endless opportunities for growth and advancement.

Learn why our employees enjoy working for dormakaba : dormakaba Testimonials

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