BILINGUAL PROJECT MANAGER, ENTERPRISE ONBOARDING & ENROLMENT

WHO WE ARE
When it comes to health, we’re always looking for ways to push for better. It’s why we were founded in the first place. In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health by forgoing her own medicine to pay for her sick daughter’s prescription. He knew there had to be a better way. So, he introduced North America’s first prepaid drug plan, and GreenShield was born as a not-for-profit with a mission to support better health for all Canadians.

We aren’t just a health and benefits company. We’re the only not-for-profit social enterprise that brings worlds of coverage and care together, all in one place.
We’re noble challengers, purposefully building a better way and we need the best people to help us create a more holistic approach that takes care of the mind and body.

Our mission is to create better health for all Canadians, and we know that starts with our employees.

THE ROLE IN A NUTSHELL

• Develops and executes implementation project plans to meet the specific requirements of each opportunity and does so in partnership with internal and external stakeholders.
• Coordinates internal and external resource requirements and monitors deliverables.
• Identifies, manages, and mitigates implementation project risks.
• Manages overall project governance including stakeholder communication, meeting cadence, meeting facilitation, project documentation, status reporting and risk mitigation.
• Participates in a leadership capacity with leadership, business development, and internal business units in defining project scope and building and executing implementation plans for new clients for all GreenShield Adjudication products and services.
• Leads implementation project teams.
• Assumes accountability for coordinating the day-to-day and long-term operational aspects of implementation projects and their scope while ensuring client expectations are met.
• Guides stakeholders and manages expectations with respect to Standard Service Delivery Guidelines.
• Defines and collects metrics to determine implementation project progression and whether the deliverables produced are acceptable.
• Ensures implementation project documents are complete, current, and managed appropriately; working with the entire Implementation Team to update as processes change.
• Builds and fosters cooperative and productive relationships with team members, internal/external stakeholders, and client contacts while representing the interests of Green Shield.
• Interacts with the Management Team to ensure results are achieved.
• Assists in reviewing and developing innovative solutions to support the implementation process.
• Participates in finalist presentations to secure new business when required.
• Participates in continuous improvement by reviewing client feedback, outcomes and best practices to evolve processes and services.
• Lead and/or participate in other corporate or department projects as assigned.

• Post-secondary degree or diploma in Business or a related discipline.
• PMP Certification or working on it.
• Bilingualism (English & French).
• Industry knowledge (insurance, group benefits and/or related industry)
• Demonstrated track record of experience in delivering large scale projects on time, on budget and within scope.
• Ability to manage multiple projects simultaneously and acts as back up to other Project Managers.
• Ability to influence and lead others to achieve project deliverables.
• Ability to organize and prioritize accountabilities in a fast-paced deadline-driven environment.
• Strong customer focus.
• Clear and effective written and oral communication skills and the ability to communicate and present to all levels of the organization, especially to senior levels of clients.
• Advanced knowledge of Project Management tools, Word, Excel, PowerPoint, MS Project.
• Willingness to travel.

Applications will be received until 7 EST, Day, Month dd, yyy.

THE CULTURE
We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that’s what it takes to create better health for all. We dare to challenge the status quo. And we’re driven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself. That’s why we provide a place where you can be inspired, challenged, and rewarded.

Where your growth means our growth.
Where your voice is heard and valued.
Where your work has purpose. And purpose matters.

We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn’t just about personal achievements, it's about making a difference together.

Here’s to Better Health for All!

A FEW MORE DETAILS
Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language. By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization.

GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn’t align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through . Information received relating to accommodation will be addressed confidentially.

Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).