E-commerce Data Solutions Manager

Company description

Starcom is a part of Publicis Media within Publicis Groupe, one of the world’s leading communications groups. Our team spans across our Windsor, Toronto and Montreal offices. We truly love the world of Media and Advertising. We see the planning and buying process as art. However, it is an art that is always best when backed by the science of empirical data.

One of our core tenants of media planning and buying is thathuman experiences drive impact through tangible results. Not only do we seek to deeply understand our clients’ business and what truly motivates consumers, but we seek to design experiences that drive meaningful consumer actions our clients care about –Move People, Move Business.

You will be joining a well recognised agency with credentials:

• Great Places to Work certified two years in a row
• Only communications company to be ranked in LinkedIn’s Top 25 Great Places to Work
• 2022 Media Agency of the Year
• 2023 Media Agency of the Year finalist

As part of Publicis Media Canada we are proud to be Great Places to Work™ certified and recognized with Best Workplaces™ for Today’s Youth. We provide continuing opportunities for career growth by fostering a diverse work environment that respects and supports individual contributions and opinions.

Overview

The E-commerce Data Solutions Manager is a strategic client-facing role designed to accelerate growth, maximize client value, and create market differentiation in the evolving retail media and e-commerce landscape. This position is central to driving adoption of advanced analytics and custom attribution models, ensuring seamless onboarding and ongoing support for AMC Center of Excellence and Publicis Warehouse offerings.

Responsibilities

• Serve as the primary client contact, translating business needs into actionable data solutions.
• Lead client onboarding, training, and ongoing support for AMC/Warehouse platforms.
• Drive adoption of advanced analytics and custom attribution models to deliver full-funnel measurement and actionable insights.
• Develop innovative use cases (e.g., Lifetime Value, First-Order Sales Contribution) that differentiate Publicis in the market.
• Collaborate with the PubID team to develop and activate PubID audiences within Amazon, driving incremental revenue.
• Elevate Publicis from vendor to trusted advisor, deepening client relationships and unlocking new revenue streams.
• Proactively manage client accounts to accelerate onboarding and results delivery.
• Foster strategic partnerships and support consultative service delivery.

Qualifications

• Proven experience of 3- 5 years in e-commerce analytics, retail media, or data-driven marketing.
• Strong client management and consultative skills.
• Expertise in advanced analytics, attribution modeling, and audience segmentation.
• Experience with AMC (Amazon Marketing Cloud) and data warehouse solutions preferred.
• Ability to collaborate cross-functionally and drive innovation in analytics and reporting.
• Excellent communication and presentation skills.

Value Drivers

• Personalized service increases client satisfaction, retention, and cross-sell opportunities.
• Proactive management accelerates client onboarding and time-to-value.
• Strategic partnership elevates Publicis’ market position and unlocks new revenue streams.
• Innovation in analytics and use case development differentiates Publicis in the retail media space.

Additional information

Zenith is an equal opportunity employer and we welcome and encourage applications from all interested parties. Accommodations are available, upon request, for all stages of the interview and employment process for those with a disability or medical need during any stage of the recruitment process. We thank all candidates for their interest in Zenith , however, only those candidates selected for an interview will be contacted.