Customer service representative - B2B

Have you always been interested in the construction and hardware industries?
Are you looking for new challenges that will allow you to evolve within a growing company?
Do you like new challenges and learning about different types of parts?

I've got just the role for you! Our customer, a distributor of hardware products, is looking for a new customer service representative - B2B and bilingual!

Quick start, full-time daytime position in Laval

Are you interested in this position?

Advantages
Benefits for this Customer Service Representative role include:
- 50k annual salary + monthly bonus
- 2 to 3 weeks vacation depending on experience
- Group insurance
- Full-time, daytime and weekdays only
- On-site parking and easy access to Laval, no more big-city traffic!
- Opportunity to evolve in a stable, growing company

Responsibilities
Responsibilities for this role are;
- Take and follow up orders by phone, email or face to face
- Shipment and shipping follow-up
- Creation of billing and shipping slips
- After-sales service
- Processing and updating files in the AS400 system
- Sending quotations to customers

Qualifications
Qualifications for this customer service role are :
- B2B experience in a distribution environment
- Bilingualism, as a large proportion of customers are outside the province
- Knowledge of AS400 software (a considerable asset)
- Able to answer customers both on the phone and at the counter
- Available to work 100% face-to-face in Laval
- Motivated, dynamic, autonomous

Summary
Is this role for you?
- Order taking and follow-up, customer service and after-sales
- Based in Laval, 100% face-to-face
- 50k annual salary

Don't wait any longer! Apply directly online or send me your CV at elisabeth.parent@randstad.ca with the subject “hardware”.

We look forward to meeting you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.