Bilingual Disability Specialist

What Youll Do :

Reporting to the Manager GL&DC - Disability Benefits Coordination youll be responsible for reviewing and setting up new disability and life waiver claims verifying members eligibility calculating disability benefits and processing payments. They are also the primary contact with School Boards and responsible for addressing Member enquiries about the LTD claim status and policy provisions.

The core parts of your role will be to :

• Determine coverage eligibility of disability claims and life waiver claims to provide accurate benefit start dates and other payment information to the assigned Disability Analyst.
• Obtain the required information to provide accurate calculations including manual complex calculations. Superior policy knowledge and interpretation.
• Provide superior customer service on an assigned caseload of new and ongoing disability and life waiver claims.
• Responsible for ensuring the accuracy of the financial information for the disability life reserve feed.
• Identify training needs with plan administrators and unions. Ensuring they have up to date knowledge of processes and claim requirements as they relate to disability payments and eligibility.
• Build and foster strong relationships with the school board and unions. Attends in person and virtual meetings as needed. Provide accurate information to members on payments and offsets.
• Prepares and processes responses to Members Unions and School Board representatives in accordance with established standards.
• Performs other duties within competence as assigned.

Qualifications :

Lets Talk About You :

This is the unique blend of skills and experience we would love to see in an ideal candidate :

We also consider your potential.   If you know you have what it takes to do the job but your experience doesnt exactly match the qualifications above we encourage you to apply and provide us with more details about why you think you would be a great fit.

Additional Information :

Some of the Perks We Offer :

We offer best-in-class pension and benefits total reward programs and comprehensive mental wellness supports to set you up for every success in and outside of work. Here are just some of the reasons youll love working here :

Lets work together! If you are interested in this opportunity please  apply online.

OTIP and its group of companies strive to create an accessible and inclusive work environment where everyone is treated with respect and dignity. Upon individual request we will endeavor to remove any barrier to the recruitment and selection processes and provide accommodations for persons with disabilities.

As a business we protect what matters most to our members. As an employer we value what matters most in our workplace. Together this includes fostering a diverse equitable and inclusive environment for all. We are committed to learning and evolving so we can continue to celebrate what makes us special. You are who you are and our differences are what make us unique.

We are an equal opportunity employer and encourage applications from all qualified individuals. We thank all applicants for their interest; however only candidates selected for an interview will be contacted.

#LI-Hybrid

Remote Work : No

Employment Type : Full-time

Key Skills

Administrative Skills,Time Management,Diplomatic Skills,Listening Skill,Languages Fluency,Organizational Skill,Pressure Management,Discipline Skills,Communication,Relationship Management,Client Services,Flexibility,IT Skill,Orderly Condition,Secretarial Skill

Experience : years

Vacancy : 1