Operations Specialist

ESSENTIAL JOB FUNCTIONS

• Develop and maintain relationships with key clients and suppliers.
• Respond to both external and internal client inquiries.
• Coordinate and oversee daily trucking operations, ensuring timely and efficient freight movement.
• Support airfreight operations, including documentation, bookings, and airline coordination.
• Communicate with vendors/suppliers regarding dispatch, routing, pricing, and rates.
• Prepare documentation for Truck shipments , and customs clearance processes.
• Monitor shipments from pickup to delivery, providing proactive updates to clients.
• Seek the most profitable mode of shipment while meeting client requirements.
• Recommend process improvements to reduce costs and maximize profitability.
• Handle exceptions and resolve issues related to delays or service failures.
• Maintain accurate records and support invoicing.
• Perform other duties as assigned.

PHYSICAL REQUIREMENTS

• Talking, hearing and using hands to operate computer equipment
• Vision abilities required by this job include close vision and the ability to adjust focus
• Job may require extended sitting or standing, use of standard office equipment.
• Job will require regular and punctual attendance as well as presence on-site at the assigned work location.

OTHER SKILLS/ABILITIES

• Minimum 3 years of experience in trucking operations.
• Some experience in airfreight logistics (preferred).
• Strong knowledge of transportation documentation and regulatory compliance.
• Excellent communication, organizational, and problem-solving skills.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Proficiency in MS Office.
• Career-oriented, detail-focused, and quick learner.

EDUCATION AND EXPERIENCE

• Bachelor’s degree preferred.
• Three to five years of related experience.
• At least two year of industry-specific experience preferred.
• 1 - 2 years of experience in Ocean Import and Air Import Required

CERTIFICATIONS AND LICENSES

• Professional certification may be required in some areas.

WHY SHOULD YOU WORK FOR CRANE?

At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.

We offer:

• 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
• Excellent Medical, Dental and Vision benefits
• Tuition Reimbursement for education related to your job
• Employee Referral Bonuses
• Employee Recognition and Rewards Program
• Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
• Employee Discounts
• Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates
• Potential to earn a strong commission based on your sales ability

Come join the leader in logistics and take your career in the right direction.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Company benefits are contingent upon meeting eligibility requirements and plan conditions.