Case Worker

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world‑wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith‑and‑values‑based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

Position Purpose Summary

The Brantford Booth Centre is a 50 bed emergency men’s hostel and Corrections Residence Facility, offering room and board to men who require transitional housing and federal release programs. It is a 24‑hour operation. This is a permanent, full‑time position with 37.5 hours per week. Flexibility in scheduling is required. The work schedule is determined in consultation with your supervisor and may vary according to the responsibilities. Applicable shifts include a ½ hour unpaid meal break.

Shifts : Monday to Friday, 11 : 00 p.m. to 7 : 00 a.m. (Sunday 11p‑Monday 7a, Monday 11p‑Tuesday 7a, Tuesday 11p‑Wednesday 7a, Wednesday 11p‑Thursday 7a, Thursday 11p‑Friday 7a). This is a unionized position.

Accountabilities

• Maintain an active caseload.
• Complete an intake and assessment on each resident.
• Provide problem‑solving / referral counselling to shelter and CRF clients.
• Develop a network and make referrals to existing services and resources in the community, including those of other Salvation Army departments.
• Design and implement, in consultation with your supervisor, an interview schedule that will provide an evaluation of ‘quality of life’ improvement of successful program participants.
• Provide assistance to front desk personnel as necessary, including responding to client issues and crises.
• Record activities and incidents occurring during the shift in a factual and concise manner using Log Book and / or Incident Occurrence Reports.
• Contact emergency service personnel (ambulance or police) when necessary.
• Maintain confidentiality with regard to clients / staff and Centre’s records.
• Work closely with and carry out tasks assigned to you by your supervisor.

Other Duties

Perform other duties as required.

Working Conditions

Education, Qualifications and Certifications

Experience and Knowledge

Skills and Capabilities

Accommodation and Accessibility

The Salvation Army offers accommodation for applicants with disabilities in its recruitment process. If you are contacted to participate in an interview or screening process, please advise us if you require accommodation.

We thank all applicants; however, only those candidates to be interviewed will be contacted.

YOU MUST ADVISE YOUR MANAGING SUPERVISOR OF YOUR INTENTIONS PRIOR TO SUBMITTING YOUR APPLICATION.

Compensation

The target hiring range for this position is $23.07 to $23.07 with a maximum of $23.07. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.

Senior Level

Employment Type

Job Function

Location

Brantford, Ontario, Canada.

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