Mainframe Computer Operator

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Core Function

Distributed Systems Batch and Console Operator. Perform Computer Operation duties per documented processes and procedures. This includes a working knowledge of customer system environment with ability to interact, troubleshoot issues and work independently in a 7 / 24 / 365 Environment.

Shift work and ability to be on site is required.

Essential Duties & Responsibilities

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or logical assignment to this position.

Job Duties Include

• Monitoring Network devices which include Routers, Switches Hubs, Gateways, Firewalls, and resource availability, reliability and performance using Shared Tivoli On Demand Event Management services.
• Respond to alerts automatically generated by Monitoring Tools (Viewpoint , Netview, Tivoli, Omnibus, etc..)
• ArcSignt and Nagios used to monitor Multiple Security Services Including, Intrusion Detection / Prevention Services, Managed Firewalls (Perimeter and Desktop), Web Content Filtering, Email Anti-Spam, and Email Encryption

Monitoring

Supervisory Responsibilities

None

Minimum Knowledge, Skills And Abilities Required

Physical And Mental Demands

Physical Demands

While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Mental Demands

While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with Pomeroy employees, Clients and Vendors. Specific incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors.

Other Specific Job Qualifications And / or Duties

Core Function :

Exécuter les tâches de l'opérateur des opérations informatiques conformément aux processus et procédures documentés. Cela inclut une connaissance pratique de l'environnement système du client avec la capacité d'interagir, de résoudre les problèmes et de travailler de manière indépendante dans un environnement 7 / 24 / 365.

Le travail shift et la capacité d'être sur place sont requis.

Les tâches du poste comprennent :

Surveillance

Supervisory Responsibilities : N / A

Supervisory Responsibilities : N / A

Connaissances, Compétences Et Capacités Requises :

Connaissances, Compétences Et Capacités Requises :

Connaissance des dispositifs de systèmes distribués tels que les serv

ers, les concentrateurs, les routeurs, les commutateurs, les passerelles et les 'fire walls'

Connaissance d'Outlook, des systèmes de billetterie (Maximo, Servicenow, Remedy, Cherwell)

Physical And Mental Demands

Exigences physiques et mentales : Exigences physiques et mentales décrites ici sont représentatives de celles qui doivent être satisfaites par les employés pour exécuter avec succès les fonctions essentielles de cette classe. Des aménagements raisonnables peuvent être faits pour permettre aux personnes handicapées d'accomplir les fonctions essentielles.

Exigences Physiques :

Exigences mentales

Environnement Général De Bureau :

Seniority level

Employment type

Job function

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