Immigration Case Processing Manager

Immigration Case Processing Manager

Location : Surrey, BC (On-site)

Salary : $60,000 – $70,000 per year

Job Type : Full-Time

About the Role

We are seeking an experienced and driven Immigration Case Processing Manager to lead our case processing team and oversee the end-to-end management of immigration applications. This role is ideal for a seasoned immigration professional with strong technical knowledge and proven leadership experience.

The successful candidate will ensure all applications are processed accurately, efficiently, and in full compliance with current Canadian immigration laws and policies. You will play a key role in maintaining service quality, supporting team performance, and ensuring an exceptional client experience.

Key Responsibilities

• Oversee and manage the full lifecycle of immigration applications (temporary residence, permanent residence, LMIA, work permits, study permits, citizenship, etc.)
• Supervise, mentor, and support case processors and administrative staff
• Review applications for accuracy, completeness, and compliance before submission
• Ensure adherence to IRCC, Service Canada, and provincial program requirements
• Monitor case timelines and ensure deadlines are met
• Provide guidance on complex or escalated cases
• Maintain quality control standards and implement process improvements
• Train new team members and provide ongoing coaching
• Serve as a point of contact for internal teams regarding case processing matters
• Ensure proper documentation, record-keeping, and data confidentiality

Qualifications

What We’re Looking For

Why Join Us?

If you are an experienced immigration professional ready to take the next step into a leadership role, we would love to hear from you.

Apply directly through or send your resume to arpith@prosperimm.com.