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SPEED & SPIRIT are key values at PUMA, inspiring us to BE DRIVEN, BE VIBRANT, BE TOGETHER, and BE YOU. Applying is simple : click APPLY ONLINE and upload your application.
YOUR MISSION :
- Provide consistently high standards of customer experience aligned with PUMA values and service standards.
- Ensure the store meets or exceeds sales, profitability, and KPI goals through effective short- and long-term planning, expense control, and sales / service management.
- Assist the store manager with recruitment, training, development, and succession planning for sales associates and high-performing supervisors.
- Manage payroll and scheduling focused on service to maintain profitability and excellent customer service.
- Act as the store director during the manager's absence.
- Oversee loss prevention programs and ensure compliance with policies and operational skills.
- Maintain a safe, healthy, and compliant work and shopping environment.
- Attend off-site training and meetings as needed; travel may be required.
- Work non-traditional hours, including weekends, evenings, and holidays; overtime may be necessary.
YOUR TALENT :
2-4 years of management experience in a retail environment focused on customer service (preferably apparel / shoes).Proven ability to exceed sales targets and analyze complex problems; capable of presenting to large groups.Strong team player with excellent communication skills; bilingual in English and French (Quebec).Quick learner with basic computer skills, including MS Office.Ability to lift / move up to 30 pounds regularly.PUMA supports over 19,000 employees worldwide. The company owns PUMA, Cobra Golf, and stichd, headquartered in Herzogenaurach, Germany.
We are an equal opportunity employer, committed to diversity and inclusion. Discrimination or harassment of any kind is not tolerated.
Additional Details :
Seniority level : AssociateEmployment type : Full-timeJob function : Customer Service and SalesIndustries : Manufacturing, Retail, FashionApply now and increase your chances of an interview. Get notified about new store manager roles in Montreal, Quebec, Canada.
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