Retail Shift Leader

Retail Shift Leader – Canna Cabana

Canna Cabana is actively seeking Retail Full‑time Shift Leaders who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Become an important part of a company where the sky is the limit.

Responsibilities

• Provide assistance to store management in supervising and facilitating the daily operations of the store
• Oversee the responsibilities of the Store Manager in the absence of SM or ASM
• Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
• Provide direction, guidance and instruction to all store associates as required
• Ensure store conditions are consistently upheld to established standards
• Assist in ensuring staffing levels adequately meet business needs, only when requested
• Be the sales and customer service leader / role model in the absence of SM / ASM
• Greet and assist customers in a way that models exemplary conduct to other staff
• Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members
• Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary
• Ensure that all health, safety and security regulations are adhered to and required standards are met on shift
• Achieving sales target and store level KPI’s
• Ensuring employees on shift are actively pursuing sales goals
• Oversee and assist in inventory management and be accountable for the inventory processes on shift
• Other duties as required

Qualifications

Strong customer service and troubleshooting skills

Job Types

Full‑time, Permanent

Why You Should Apply

Additional Information

The job posting reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job. There may be additional duties, responsibilities, and qualifications for this job.

We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.

To get your CannaSell Licence please visit https : / / stec.skillbuilder.co / catalog / cannasell-sk-responsible-cannabis-sales

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Sales and Business Development

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