Service Technician

• Superior Propane

Service Technician -Gas Fitter A

From the open road to the boardroom, we offer diverse career opportunities from coast-to-coast.

General Information

Location: Hinton, Alberta, Canada

Business Unit: Operations

Department: Superior Propane

Date published: 02-Apr-2024

Ref #: 3401

Description and Requirements

We are seeking a full-timeService Technician/Gas Fitter Ato join the Hinton, AB team. You are a candidate with strong technical background and hands-on experience with troubleshooting and maintenance, with a commitment to ensuring safety and efficiency of our systems.

Relocation assistance may be available to the successful candidate.

What we will offer you:

• Culture: Join a supportive and inclusive work environment where Collaboration, respect, and open communication are at the core of everything we do.
• Opportunity: A continuous focus on professional development with many opportunities for training & career growth.
• Health & Wellness: Competitive health benefits right from the start including health & wellness spending accounts & maternity leave top-up. Access our employee assistance program for confidential counseling, mental health support, and various resources to help you navigate life’s challenges.
• Competitive Compensation: We offer a highly competitive salary package, ensuring that you hard work and dedication are recognized and rewarded accordingly.
• Flexibility: We understand the importance of work-life balance, we offer flexible work arrangements to ensure our field staff are home every night.
• Technology: Work with state-of-the-art tools and technologies that empower you to excel in your role and stay at the forefront of industry trends.
• Safety Focused: We care about you and have committed to a zero-harm workplace.

What you'll do:

• Apply advanced technical knowledge in the installation and service of complex residential and commercial propane and natural gas related equipment. This will include, but is not limited to repairs, dispenser inspections and re-qualifying cylinders, the installation and service of propane tanks and propane and natural gas appliances.
• Safe operation of the crane truck and other service vehicles required to perform tank installations, relocations and pick ups.
• Maintain, request and stock service truck with inventory. Ensure all necessary parts, materials and supplies, and equipment is available to perform daily work orders and meet customer requests.
• Apply lock out procedures in unsafe customer installations
• Accurately prepare and submit daily service work orders and DTR’s utilizing OBTC technology.
• Conduct and maintain the highest standard of safety in all activities and operations ensuring compliance with the regulatory bodies and relevant Service Technician III.This includes conducting and, if applicable documenting, pre and post vehicle inspections, site inspections and visual tank inspections.
• Collaborate with the Service Coordinator frequently for routing and scheduling information. Notify the Service Coordinator of any service, customer, routing, scheduling or safety issues immediately to obtain their guidance and instruction on how to resolve the issue or situation.
• Collaborate with the Market Manager, your direct manager, and inform them of any successes, issues or challenges encountered. Obtain their approval for overtime and submit hours worked on a timely basis bi-weekly.
• Provide exceptional customer service by promoting the company and its products and services positively and maintaining good customer relations.

What you bring:

• A Class A gas technician license
• A minimum of 3-5 years of relevant experience.
• Propane industry experience is a strong asset.
• Comfortable working outdoors in all weather conditions
• Excellent knowledge of B149 code.
• Valid Class 3 driver’s license and incident free driver’s abstract.

Superior Propane is Canada’s leading and reliable propane provider. Customers have trusted the experts at Superior to fuel their homes and businesses since 1951. Customer Focus, Performance, Safety, and Winning with People are the four key values that are the foundation of everything that we do.