Operations Officer - Toronto 53135

We are seeking an Operations Officer II to join our team at 77 Bloor Street West, Toronto. This is a 6-month contract with potential for extension or conversion based on performance and business needs. You’ll be working hybrid, with onsite days on Tuesdays and Thursdays.

In this role, you will handle various operational tasks, including payment processing, compliance with regulations, and tax-related activities. This position is back-office focused and offers the chance to work in a friendly and supportive team environment.

Advantages

Gain hands-on experience in finance and banking operations.

Opportunity to work in a highly supportive team environment.

Potential for contract extension or permanent conversion based on performance.

Additional Details

Responsibilities

Processing Payments and Transactions : Accurately process various financial transactions and payments, ensuring all details align with internal controls and procedures. This will include compliance with registered regulations and adherence to legislative guidelines.

Regulatory Compliance : Ensure all transactions and processes comply with relevant regulatory requirements, especially regarding tax implications and legislative products. You’ll need to familiarize yourself with these regulations during training and apply them effectively to daily tasks.

Data Management and Accuracy : Review and verify the accuracy of processed data, ensuring all records are up-to-date and meet Service Level Agreements (SLAs). This includes maintaining correct documentation and updating systems as required.

Team Collaboration and Shadowing : Work closely with other team members, especially during the initial training phase (2 weeks to a month), where you will shadow colleagues to learn the processes. Effective collaboration will be crucial for smooth operations.

Risk Management and Escalation : Identify any areas of risk in operations and escalate them to management when necessary. You will be responsible for maintaining a secure and compliant work environment, following bank protocols and codes of conduct.

Process Improvement : Actively engage in identifying opportunities to streamline processes. You are expected to suggest improvements where possible and adopt new technologies and workflows introduced to the team.

Back Office Operations : This role is fully focused on back-office tasks, requiring attention to detail and a high degree of accuracy. There is no direct customer interaction, but your work will support the broader organizational goals.

Performance Tracking and Reporting : Your performance will be tracked through measurable KPIs and directly observed by the hiring manager, Kanal Patel. Expect to provide regular updates and meet deadlines efficiently to ensure operational success.

Qualifications

Must-Have :

2 years of banking / finance experience

Strong Excel skills

Detail-oriented and excellent communication skills

Nice-to-Have :

Experience in wealth management

Familiarity with MM and FX products (options, foreign exchange, money market)

Summary

This is a great opportunity for a candidate with a background in finance who is looking to expand their skill set in a fast-paced environment. Apply now to be part of a dynamic team and take the next step in your finance career!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.