Customer Service Advisor

Job Description

Customer Service Advisor

Newmarket

£18,000-£18,500 + Target related bonus

Twelve Talent are looking for a Customer Service Advisor to join our client’s busy and rapidly growing service desk team based just outside Newmarket.

As a Customer Service Advisor you will be the first point of contact for many consumers. You will be responsible for scheduling calls for maintenance engineers, ensuring that jobs are allocated, completed and all parties are updated within specified timescales. You will responsible for achieving your own set targets.

Previous experience working in a help desk or call centre environment is desirable for this Customer Service Advisor position, as is a good geographical awareness and the ability to multi task. You must also have good verbal and written communication skills.

In return my client offers their Customer Service Advisors a target related bonus, ongoing training and excellent career prospects within an exceptional work environment.

Due to the location of our client’s business your own transport is essential. This position also offers free onsite parking.

This position will be on a rota in shifts from 8am-8pm, including approximately 1 in 3 weekends

If you are an experienced Customer Service Advisor with help desk or call centre experience in the Newmarket area, then apply now or contact Leah at Twelve Talent for more information.

Please note all applications for this position will be processed by our client directly and not Twelve Talent.