Digital Workforce Transformation UKG Pro & WFM Senior Manager

EYs people in more than 150 countries are committed to operating with integrity quality and professionalism in the provision of technology transformation advisory services. We strive to help all ourpeople achieve their professional and personal goals through an inclusive environment that values everyones contributions appreciates diversity of thought fosters growth and provides continuous opportunities for development.

Our People Consulting professionals assist our clients in successfully managing and sustaining people process and/or technology change. This may include the HR technology assessments process design & transformation vendor assessment & selection defining target operating models assessing HCM and WFM implementation readiness solution implementation and post-implementation optimization.

We are looking for Sr Managers to join our rapidly growing Digital Workforce Transformation practice with focus on UKG Pro & Pro Workforce Management (formerly Workforce Dimensions).

This job posting does not relate to an existing vacancy within our organization however we welcome applications on a continuing basis.

To qualify candidates must have:

• A related bachelors degree
• Approximately 10 years consulting experience
• 7 - 10 years UKG Pro or Pro WFM project implementation experience
• UKG Certifications are ideal (Timekeeping Advanced Scheduling etc.)
• Experience working with clients on solution gap opportunity analysis/recommendations providing solution oversight and advisory
• Experience supporting or leading business process design enhancements
• Experience participating and/or leading client discussions requirements gathering user stories/test scenario creation solution configuration lead/support testing and drive deployment
• An understanding of the end-to-end implementation life cycle
• Demonstrated experience in project management leading a team through complex implementations
• Ability to work through a problem with limited information. Demonstrates an approach to take a problem or situation to the next steps
• Demonstrated experience in designing and providing post-implementation support to clients
• Demonstrated UKG business development experience spanning the Pro and Pro WFM suites
• Flexibility and ability to travel - on short notice if needed to meet client needs; travel is estimated at 30%
  

Responsibilities

• Demonstrate a thorough understanding of complex HR technology and UKG Pro & Pro WFM implementation concepts. Lead client engagement teams and work with a wide variety of clients to deliver professional services. Develop and successfully manage to project budget
• Deliver quality services. Value and model excellent client service by establishing goals and implementation plans to achieve high quality deliverables within expected timeframes. Monitor progress manage risk and confirm key stakeholders are kept informed about progress and expected outcomes
• Develop and maintain productive relationships with client management. Focus on deliverables and client business priorities. Manage expectations of service. Understand the clients industry and recognize key performance drivers and business trends
• Develop people. Provide constructive on-the-job feedback/training. Foster an innovative and team-oriented work environment
• Demonstrate high levels of UKG Pro & Pro WFM technical and professional knowledge and quickly assimilate new knowledge. Keep up to date with current developments and trends in advisory services capabilities and industry knowledge
• Generate new business opportunities. Understand Ernst & Young and its service lines and actively assess/present ways to serve clients. Develop long-term client relationships and networks. Develop relationships with other Ernst & Young team members across all practices to serve client needs

What we look for

Were interested in strong team players who support their colleagues in reaching their goals while also considering their own workload and development. If you have the confidence to speak up and influence a team that affects big businesses worldwide this role is for you. Specifically we are looking for candidates with:

• Strong work ethic
• Excellent oral and written communication skills including proficiency in Excel PowerPoint etc.
• Problem solving skills with demonstrated curiosity to understand how and why a problem or issue exists
• Comfort operating with ambiguity and finding creative approaches to finding a solution
• Business analytical skills make observations anticipate client and management needs or expectations
• Work collaboratively in a team environment (knows when to lead and when to follow)
• Team / work engagement dealing with varying team /stakeholder environment knowing importance of different communication styles and messaging based on different stakeholders
• High level of motivation and a self-starting attitude

What we offer

At EY our Total Rewards package supports our commitment to creating a leading people culture - built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world for our people our clients and our communities. Its one of the many reasons we repeatedly win awards for being a great place to work.

We offer a competitive compensation package where youll be rewarded based on your performance and recognized for the value you bring to our addition our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical prescription drug and dental coverage a defined contribution pension plan a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year statutory holidays and paid personal days (based on province of residence) and a range of exciting programs and benefits designed to support your physical financial and social well-being. Plus we offer:

• Support and coaching from some of the most engaging colleagues in the industry
• Learning opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way thats right for you
  

EY reports salary ranges in accordance with applicable provincial pay transparency legislation. Individual salaries within the anticipated salary ranges noted below are determined through a wide variety of factors including but not limited to internal equity education relevant experience knowledge and applicable skill sets.

• Vancouver :$14400 to $216000
• Victoria :$129500 to $194500

Inclusiveness at EY

Inclusiveness is at the heart of who we are and how we work. Were committed to fostering an environment where differences are valued policies and practices are equitable and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism advocating for the 2SLGBT community promoting our Neurodiversity Centre of Excellence and Accessibility initiatives and are dedicated to amplifying the voices of Indigenous people (First Nations Inuit and Métis) nationally as we strive towards reconciliation. Our diverse experiences abilities backgrounds and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work they bring their best and are empowered to build a better working world.

Learn about our commitment to Inclusiveness at Building a better working world