Security Operations Coordinator - Scheduler / Dispatcher - Burnaby

Job Description

Job Description

Scarlet Security & Risk Group (SSRG) is one of Canada's leading security companies. We provide a portfolio of risk management and security solutions to a variety of partners and clients, some of whom are in remote areas. Our diverse and highly qualified team members and relentless commitment to excellence provide superior results for our clients.

We are seeking a dedicated, detail-oriented, and proactive professional for the full-time role of Security Operations Coordinator - Scheduler / Dispatcher . This position will be responsible for coordinating all scheduling needs within the Operations Center, handling both administrative and operational tasks. The successful candidate will act as the primary contact for security officers and supervisors on shift, ensuring a smooth operation across all assignments.

This is a relief position with the opportunity to transition into a permanent role for the successful candidate.

Responsibilities

• Planning and scheduling static security officers for sites as required
• Assigning tasks to Field Support Supervisors
• Maintaining communication with supervisors, site managers, and security officers
• Responding to emergency calls and giving direction
• Professionally communicating with clients over the phone and / or via email as required, with respect to scheduling needs

Qualifications

Shift Details

Skills

Reporting Structure

This position reports to the Operations Manager . In addition, the position will receive direction from other Senior SSRG Management from time to time.

Company Perks

Ready to Apply?

Upload your resume and a cover letter explaining why this role aligns with your goals. We're excited to hear from you!

We understand that the ideal candidate is not defined by meeting every single criterion, but by vision, impact, and commitment to our purpose. We are actively working to eliminate systemic barriers in our employment process. If your background demonstrates the strategic capacity and leadership required to drive our mission of reducing inequality, and you are excited by this opportunity, we encourage you to apply and articulate your vision in your cover letter.

Due to a high volume of applications, only those selected to move forward in the hiring process will be contacted.