Claims advisor, Property and casualty insurance

As a property and casualty insurance claims advisor, you help serve and maintain business relationships with members and clients for all claims. You handle high-complexity property insurance claims and medium-complexity accident benefit and bodily injury claims. You investigate and approve claims. You solve problems using your analytical skills and extensive discipline-specific knowledge. You draw on your sound decision-making to develop solutions, negotiate claims settlements and enter into agreements with members, clients, third parties and others. You advise and assist clients, represent Desjardins and enter the organization into important agreements with clients. Interpersonal savvy is therefore essential. More specifically, you will be required to :

Conduct investigations and inspections to assess damage, estimate costs and market value, and produce and review reports and other documents to determine settlement amounts

Analyze medical, financial and job information and determine eligibility for benefits based on statutory criteria

Settle claims in accordance with the organization’s standards, policies and quality commitments as well as the contract terms. Meet deadlines to ensure client satisfaction and avoid penalties

Negotiate with all parties involved to ensure smooth claims processing

What we offer

Competitive salary and annual bonus

4 weeks of flexible vacation starting in the first year

Defined benefit pension plan that provides predictable, stable income throughout retirement

Group insurance including telemedicine

Reimbursement of health and wellness expenses and telework equipment

What you bring to the table

General college diploma in a related field

A minimum of four years of relevant experience

Please note that other combinations of qualifications and relevant experience may be considered

Personal claims adjuster's licence

Knowledge of French is required

Available for travel in the Montreal vregion

Must have a valid driver's licence and access to a vehicle, a company car will be provided

Decision quality, Interpersonal Savvy

LI-Remote

Trade Union

Non-unionized