Operations Administrator

We are looking for a highly organised and motivated individual to join our team as an Operations Administrator / Operations Assistant . This role is ideal for someone with a good understanding of general office environments and strong attention to detail. Full training will be provided, making this an excellent opportunity for both experienced administrators and those starting their career in operations.

You will be responsible for day-to-day customer order processing , communicating with customers and haulage / courier contractors, maintaining accurate records, and supporting the wider operations team.

Key Responsibilities

Customer Order Processing

• Retrieve and process customer orders accurately.
• Handle internet order submissions.
• Ensure all paperwork and load plans are completed correctly.
• Retrieve daily proof of deliveries (PODs).
• Provide customers with required updates and information.
• Resolve customer issues professionally and efficiently.

Liaison with Haulage & Courier Contractors

Knowledge, Skills & Abilities

Qualifications & Experience

Essential

Preferred

Personal Attributes

Benefits

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