Director National Accounts

Napoleon leads the way with innovative engineering, advanced manufacturing techniques, unsurpassed customer service and remarkable product quality. Our award-winning products offer a best-in-class experience for all customers' home comfort needs. While we are proudly Canadian, Napoleon is also fortunate to operate on a world-wide scale.

The warmth and experience that a Napoleon product brings to the homes of our customers transcends borders, language, and cultures to enhance everyday living across the globe. Throughout North America, Europe, South America and Asia, Napoleon creates memorable moments through our stunning designs and innovative technologies.

Director, National Accounts

Reporting to the VP of Sales - Canada, the Director of National Accounts is a key sales leadership position in Canada, responsible for overseeing the operations, growth, and success of key Accounts (in-store and e-commerce). Responsible for creating a winning go-to-market customer strategy through partnerships with Marketing, Finance & SCM functions that deliver on our business objectives. Member of our Canadian Leadership Team, crafting the ambition & culture of the division cross-functionally to ensure accurate demand projections.

Key Responsibilities and Accountabilities :

• Strategic Planning : Develop and execute strategic plans and budget to drive growth, increase market share, and improve the overall performance of National Accounts. Collaborate with cross-functional teams to define pricing, promotions, and product assortment strategies.
• Team Leadership : Recruit, train, and develop a high-performing team of National Account Managers. Provide coaching, guidance, and performance feedback to ensure individual and team growth. Foster a positive and collaborative work environment that promotes teamwork, productivity, employee engagement, and succession planning as warranted.
• Sales & Performance Management : Set sales targets, monitor performance metrics, and implement strategies to achieve sales goals across key accounts. Analyze sales data, customer feedback, and market trends to identify areas of improvement and implement appropriate actions. Provide guidance and support to National Account Managers, Brand Ambassadors to ensure consistent adherence to sales and customer service standards.
• Financial Management : Develop and manage budgets for national accounts ensuring cost control and profitability. Monitor financial performance, analyze variances, and implement corrective actions when necessary. Support retail partners and sales organizations through the S&OP process, ensuring we are forecasting the correct products at the right time.
• Business Development : Identify potential partnerships, and collaborations, with focus on growing and developing relationships with suppliers, vendors, and other key stakeholders to negotiate favorable terms, secure competitive pricing, and ensure product availability. Explore and implement innovative retail merchandising concepts, technologies, and initiatives to enhance the customer experience and drive sales.

Education and Experience :

IGNITE YOUR CAREER , Some of our competitive benefits include :

The Napoleon Group of Companies is committed to fair and accessible employment practices that attract and retain Associates with disabilities. This includes providing accessibility across all stages of the employment cycle. Accommodation is available upon request.

We thank you for your interest in The Napoleon Group of Companies and for participating in our competition. Only those candidates selected for consideration will be contacted.