Surveillance Operator-Chances Maple Ridge

Position Summary

Under the general direction of the Manager, Security/Surveillance, this position is responsible for monitoring interior and exterior areas of a property by closed circuit television cameras and maintaining visual records. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadians learning environment while establishing a safe and welcoming work environment for all team members.

Key Accountabilities

• Greeting guests and controlling access to the Casino
• Enforcing restricted access by unauthorized persons
• Preparing electronic statements via a non-gaming record keeping system
• Monitors, documents and reports violations, large cash/cash equivalents transactions, excluded and self-excluded guests and unauthorized access
• Maintains logs and records; storing records for evidence purposes
• Monitoring, documenting, and reporting on conditions of surveillance facilities and equipment
• Communicates effectively with all appropriate operational departments
• Builds strong working relationships with guests and team members
• Ensures compliance with licensing laws, health and safety and other statutory regulations
• Performs other duties as assigned or directed
• Must be available to work all shifts including days, nights, weekends and statutory holidays

Education and Qualifications

• High School Diploma
• Post secondary education in criminology or a suitable combination of education and experience an asset
• Minimum 3 years of work experience; experience in security or surveillance an asset
• Responsible Liquor Service Certification ( ., Serving it Right Certification)
• Computer proficiency
• Keen eye for detail, with the ability to focus on monitors for long periods of time
• Adherence to high standards, methods, and procedures
• Ability to successfully obtain a Gaming License
• Ability to obtain a Gaming Security Officer (GSO) license - company provided

Work Environment Considerations

• non-traditional work hours
• part-time hours
• Casino environment