Hospitality Facilitator

Job Description

Job Description

Salary : $25 - $30 per hour

Ballad Group

Ballads Training Division is hiring a Hospitality Facilitator; a key role for our High Level Work Employment Readiness and Connections Program. We know thats a mouth full, so you can call it the High Level WERC program (pronounced "work"). This position will play a key role in delivering occupational skills training program with a focus in the ever-growing Hospitality industry.

But who is Ballad Group? Well, our workforce development programs have built capacity in diverse areas including entrepreneurship, insurance, information and computer technology, construction, French language acquisition, hospitality, supply chain management, and more.We have delivered unique workforce development programs for a variety of organizations, Indigenous Communities and on behalf of the Ministry of Jobs, Economy and Northern Development and Ministry of Seniors, Community & Social Services, Ministry of Childrens Services and Social Development Canada.

The goal of the WERC program is to develop and administer individually focused direct skill enhancement training and job placement to enable multi-barriered Albertans find and maintain employment.

The Opportunity

Reporting to the High Level WERC Program Supervisor, the Hospitality Facilitator will play an active key role within will play an active key role within the Work Employment Readiness and Connections Program (WERC).This key position will be responsible for facilitating all aspects of hospitality on-site skills development training.

The Hospitality Facilitator will deliver hospitality focused workshops, program plan, and coordinate hands-on skills development activities to meet the ever-changing needs of individual learners and prepare them for employment in the hospitality sector.

The Hospitality Facilitator utilizes excellent judgment to develop credible and meaningful relationships with program participants and other stakeholders, ensuring strictest confidentiality. This individual will work closely with the other program staff and the program participants to identify opportunities and to resolve concerns.

The successful candidate will be an advocate for inclusion and diversity. They will create meaningful relationships with program participants and other stakeholders to provide an enriching classroom experience.

This is a part-time position working approximately three days per week. This position is in-person in High Level, Alberta and works closely with and reports to the High Level Program Supervisor.

Key Responsibilities

Program Facilitation

• Where required, develop workshop material for classroom instruction
• Ensure all materials are prepared for the first day distribution and everyday thereafter
• Develop / modify hospitality workshops and programming to meet the needs of program participants.
• Possesses and continually develops working knowledge of Hospitality frameworks, and teaching methods
• Assesses and records student development, while identifying problem areas and areas which need attention and improvement
• Conduct hands on on-site skill development training by guiding participants through food preparation, cooking, and kitchen clean up.
• Weekly menu creations.
• Place weekly food and supply orders with WERC vendors which aligns with weekly budget
• Ensure the kitchen is cleaned and meets all regulations as identified by the permit
• Arrange for the safety tickets which align with hospitality standards such as but not limited to WHMIS, Food Safety, Pro-Serve
• Enforce proper dress code as identified by permit

Program Development :

Program Reporting :

Support Work

Other duties that may arise from time to time and as may be assigned

Experience

The position requires the following skills, experiences, and abilities :