Registration / Switchboard Clerk (GMCH) #2025-224

Job Description

Job Description

Salary : November 27, 2025

GROVES MEMORIAL COMMUNITY HOSPITAL

POSTING #2025-201

REGISTRATION / SWITCHBOARD CLERK

(TEMPORARY PART TIME)

One (1) temporary part time Registration / Switchboard Clerk position is available within the Registration / Switchboard department at Groves Memorial Community Hospital.

This position is unionized with UNIFOR, Local 1106.

RESPONSIBILITIES :

• Act as main communication center answering incoming calls and redirecting to appropriate departments, overhead pages, emergency codes, and reference to on-call schedules
• Using the hospital information system, following registration standards, register patients with current valid information for each visit
• Responsible for understanding downtime procedures for phone system, hospital information system, paging, and any other electronic systems maintained by the department, including emergency codes
• Manage contacts in a professional manner understanding the patient is first and foremost
• Confidentiality of all information is a requirement of employment as well as compliance with the Privacy Act, hospital and departmental policies and procedures including compliance with Pledge of Confidentiality which requires staff to maintain confidentiality even after employment ceases
• Other duties as assigned : Including but not limited to file sorting, chart creation, organizing of patient information, daily entry of internal census information.

QUALIFICATIONS :

NOTE : Candidates will be tested for qualifications described above.

HOURS OF WORK :

Availability for rotating shifts including days, evenings, nights, weekends and statutory holidays as per department schedule

SALARY : $25.31 to $27.04 per hour

Interested applicantsplease submit your cover letter and resume on BambooHR at the following link :

INTERNAL applicants please apply with your work email address.

EXTERNALapplicantsare considered only after the internal posting process has been completed. Only applicants chosen for an interview will be contacted.

Groves Memorial Community Hospital strives to create a respectful, accessible and inclusive work environment. Upon individual request, the hospital will endeavour to remove any barrier to the hiring process to accommodate those candidates with disabilities.

Groves Memorial Community Hospital is committed to providing and fostering a safe, healthy and respectful workplace for all employees, free from violence and harassment.