Data Analytics Specialist

Summary :

The successful candidate for this newly created role will capture critical data to improve marketing and sales performance. With the recent implementation of a CRM solution, the Data Analytics Specialist will organize data in the CRM system, ensuring accuracy and completeness, resulting in improved insights for marketing, sales and customer service teams. This role is also key to creating a data-driven culture by establishing hurdle rates for marketing campaigns, measuring return-on-spend, and optimizing marketing performance in real-time. The Data Analytics Specialist will contribute to transforming marketing from a cost center into a revenue center of excellence with a focus on performance. The candidate will work from our Head Office in Vaughan, ON.

Key Responsibilities :

• Oversee the management and integration of CRM systems for marketing, ensuring seamless data flow synchronization of all data platforms to enhance customer insights and optimize marketing strategies
• Collect, analyze, and derive actionable insights from marketing data from live and digital activities to drive strategic decision-making, next best actions and optimization efforts.
• Deliver effective lead management analytics aimed at increasing lead conversion rates, enhancing pipeline development, and driving revenue growth through data-driven insights.
• Develop and automate marketing analytics reporting and dashboards to enable cross-functional partners to make informed decisions, assess the effectiveness of campaigns and site content, summarize key findings and present actionable insights.
• Define the ESD Buyer’s Journey, segment customers and develop targeted marketing strategies to maximize awareness, engagement and revenue, and improve customer satisfaction. Propose campaign strategies that reach goals.
• Build predictive models and forecasts to identify future revenue opportunities and trends, adjusting marketing strategies based on market dynamics.
• Convert market research into strategic recommendations generating actionable insights and strategic recommendations to achieve marketing goals.

Requirements and Skills :

What Mircom Offers :

We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.

Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code. In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.

Disclaimer :  Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or website will be considered unsolicited