Job Summary
Job Description
Note : This is a temporary assignment anticipated for up to 12 months.
What is the opportunity?
Reporting into the Director, Corporate Client Group (CCG), Treasury & Cash Management, you are accountable for the management and revenue growth from RBC's Capital Markets clients from a Treasury and Cash Management perspective. Your clients are Strategic clients of RBC Capital Markets based in Canada, the US and / or Internationally. These clients often have significant strategic, operational and reputational importance for the bank and provide a gateway for various products and services, directly or indirectly impacting revenues to the business and RBC. These complex banking relationships require a high degree of customization and / or collaboration. The development of regional / industry business strategies, fostering an environment for new client acquisition, peer mentorship and overall portfolio growth are also critical aspects of your role.
What will you do?
Works proactively with the Director, and RBC Capital Markets partners to develop and execute regional sales and marketing plans that grow revenue streams and ensure business targets are achieved
Delivers business advice and new insights to clients with a unique perspective, using industry and economic insights to effectively lead meaningful client discovery sessions to uncover hidden business challenges and opportunities
Identifies key work activities, Sales and Operational requirements, manages RFP processes for client portfolio and successfully closes opportunities for new / upgraded solutions to existing clients
Responds to client needs on an enterprise basis - effectively referring business to other platforms / stakeholders / partners and developing and implementing regional referral strategies
Collaborates with the Director, to develop comprehensive regional / specialized business plans driven by the Capital Markets Value Proposition and that support RBC strategic initiatives
Accountable for Segment Revenues and reviews sales results to plan, periodically adjusting activities as required to capitalize on opportunities and initiating dialogue with Director to address plan gaps
Provides ongoing coaching and development to encourage employee growth and drive desired behaviors amongst indirect reports, including utilization of bank supported client contact processes and customer retention strategies
Develops client strategy reviews / plans in consultation with relevant stakeholders, reviewing and providing guidance
What do you need to succeed?
Minimum of 10 years' experience within a bank relationship management, account management or sales role with extensive knowledge of the Cash Management Products, emerging industry trends, and the ability to speak to broader RBC strategies, relevant industry / legislative issues
University / College education
Proven track record in providing exceptional client service, achieving business plan and revenue growth in different market situations
Proven negotiation skills in complex client scenarios and the ability to work with executive level stakeholders both internally and clients within the portfolio
Ability to develop and communicate senior market strategies and industry / legislative issues to executive level employees
Strong written and verbal communication skills, including exacting attention to detail related to complex calculations and customized contract documentation
Ability to prioritize in managing multiple and sometimes conflicting time demands
Nice to have
Certified Treasury Professional (CTP) designation
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to do challenging work
Job Skills