Product Owner - Event Management

Description

Product Owner – Event Management

Overview

We’re looking for a Product Owner to lead our Events product within the Private Member Club ecosystem. This role focuses on everything from Club-hosted events (e.g., Members-only 4th of July celebrations) to Member / Guest-hosted events (birthdays, weddings) and banquets. Your mandate : ensure our software delivers flawless planning and execution with accurate Banquet Event Orders (BEOs), seamless online registration, tight coordination with F&B and Reservations, and clear communication for staff and members.

You’ll source and synthesize Voice of the Customer (VOC), conduct market research on best-of-breed event technologies, and translate those insights into a modern, club-specific product vision with clear milestones and success metrics. Our bar is high : we build tools that uphold the service standards of elite private clubs.

Responsibilities

Voice of the Customer & Market Insight

• Build trusted relationships with Events Directors, Catering / Banquet Managers, and Member Services to map real workflows end-to-end.
• Run structured VOC programs (interviews, site visits, call-shadowing, feedback loops) to capture needs around inquiries >

proposals >

contracts >

BEOs >

execution >

billing.

Product Strategy & Vision

Execution & Delivery

Go-to-Market & Stakeholder Enablement

Qualifications

booking >

BEO >

execution >

billing).

#LI-RT1

Business Unit : Jonas Club

Scheduled Weekly Hours :

37.5

Number of Openings Available :

Worker Type :

Regular

More About Jonas Software :

Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology / Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain.

Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service.

Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P / TSX 60.