Description
The Program Advisor provides advice to students with respect to education planning academic goals and course selection. This position may work with students from pre-admission inquiry through to graduation; it proactively encourages students to complete credentials in a timely manner.
MAJOR DUTIES & RESPONSIBILITIES
- Responsible for advising students in assigned programs. Assists with coverage in other programs as required.
- Responds to student inquiries develops program plans and advises on course selection.
- Researches and makes recommendations on admission requirements and transfer credit assessments.
- Works closely with Associate Deans and Program Coordinators.
- Conducts degree audits for student graduations.
- Works closely with Enrolment Services Recruiting Delivery and Registrars Office on resolving issues relating to admissions and advising.
- Establishes rapport with students within portfolio.
- Takes a student-centered approach and receives student referrals.
- Approves and prepares letters of permission for program students to take non-TRU courses.
- Assists students with program planning for Study Abroad semesters.
- Recognition transfer credit and block transfer articulation guidelines.
- Engages in continuous training and professional development related to assigned programs.
- May represent TRU - Faculty of Arts at career fairs trade shows and recruiting events.
- May provide training to other staff relating to course and program advising admissions processes advising theory / practice and systems management.
REPORTS TO
Dean Faculty of Arts
Requirements
EDUCATION :
Grade 12 plus a Bachelor degree from a recognized university in a relevant disciplineEXPERIENCE :
Three years related work experience including :Minimum of two years experience in post-secondary institution or related educational environment assessing students previous education skills and background
One year marketing experienceOne year working in a fast-paced environmentOne year student advising experienceSKILLS KNOWLEDGE OR ABILITIES RELATED TO THE JOB
Good organization skills including the ability to set priorities multi-task and work with minimal supervision and remain focused on objectivesAbility to interpret admissions and transfer credit policies and guidelines to recognize exceptions and to take appropriate action to resolve problemsIntermediate research and analytical skillsAbility to investigate and listen in order to solve problems and provide solutionsAptitude for exacting and precise work a high degree of accuracy thoroughness and attention to detailAbility to communicate effectively verbally and in writing with a widely diverse student population and coworkers and across functional areas of the institutionStrong computer skills including student admissions and transfer credit modules and MS OfficeAbility to maintain a student-focused as well as sales-focused approachFamiliarity with BC post-secondary educationComprehensive knowledge of TRU programs and coursesKnowledge of student-tracking applications and toolsWORKING CONDITIONS
Sitting at desk and computer for long periods of timeGeneral office conditionsTravel may be requiredRequired Experience :
Unclear Seniority
Key Skills
Experience Working With Students,Classroom Management,Behavior Management,Classroom Experience,Lesson Planning,Special Education,Conflict Management,Teaching,Creative Arts,Digital Art,Experience with Children,Word Processing
Employment Type : Full-Time
Experience : years
Vacancy : 1