Job Description
As a valuable member of the Security Services team, you will be responsible for the delivery of championship fan service, while maintaining high security standards during events! Come be a part of the action and support Toronto's preeminent sports and entertainment events!
- Provide professional, diplomatic and pro-active fan service.
- Offer a friendly and informed response to any service related issue / inquiry.
- Report, evaluate and follow up on all incidents.
- Conducting bag and identification checks.
- Assist in emergency situations including evacuation and injury.
- Communicate positively and professionally with co-workers and fans.
- Ensure adherence to MLSE house policies and procedures, including alcohol enforcement.
- Follow all MLSE Health & Safety policies and procedures.
- Work in compliance with the provisions of the Occupational Health & Safety Act.
- Adhere to MLSE service standards and policies.
- Perform other functions as the need arises.
Qualifications
- Must be 18 years of age or older
- Possession of valid Security License (Bill C-159) is required
- Smart Serve Certificate within the last 4 years is required
- Current First-Aid / CPR training is an asset
- Friendly, diplomatic, and outgoing attitude
- Excellent interpersonal and communication skills
- Familiarity with the City of Toronto and tourist attractions is an asset
- Must be flexible to work shifts including weekdays as early as 4 : 30 pm, weekends and occasional holidays
- Ability to work in a variety of environments and temperatures
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