Job Description
As a valuable member of the Security Services team, you will be responsible for the delivery of championship fan service, while maintaining high security standards during events! Come be a part of the action and support Toronto's preeminent sports and entertainment events!
- Provide professional, diplomatic and pro-active fan service.
- Offer a friendly and informed response to any service related issue / inquiry.
- Report, evaluate and follow up on all incidents.
- Conducting bag and identification checks.
- Assist in emergency situations including evacuation and injury.
- Communicate positively and professionally with co-workers and fans.
- Ensure adherence to MLSE house policies and procedures, including alcohol enforcement.
- Follow all MLSE Health & Safety policies and procedures.
- Work in compliance with the provisions of the Occupational Health & Safety Act.
- Adhere to MLSE service standards and policies.
- Perform other functions as the need arises.
Qualifications
Must be 18 years of age or olderPossession of valid Security License (Bill C-159) is requiredSmart Serve Certificate within the last 4 years is requiredCurrent First-Aid / CPR training is an assetFriendly, diplomatic, and outgoing attitudeExcellent interpersonal and communication skillsFamiliarity with the City of Toronto and tourist attractions is an assetMust be flexible to work shifts including weekdays as early as 4 : 30 pm, weekends and occasional holidaysAbility to work in a variety of environments and temperatures