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Administrative Assistant (Cleaning Company & Virtual Assistant Company)
Administrative Assistant (Cleaning Company & Virtual Assistant Company)CrewBloom • Ottawa, ON, CA
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Administrative Assistant (Cleaning Company & Virtual Assistant Company)

Administrative Assistant (Cleaning Company & Virtual Assistant Company)

CrewBloom • Ottawa, ON, CA
Il y a 9 jours
Type de contrat
  • Temps partiel
Description de poste

We are seeking a proactive, detail-oriented Administrative Assistant to provide dual support for our client’s cleaning and virtual assistant firms. This role is perfect for a self-starter who excels in organized environments and thrives with high autonomy. As businesses grow, the successful candidate will have opportunities for increased administrative responsibilities and optional cleaning shifts.

Schedule :

Mondays, 9 AM–3 PM or every second Monday (Flexible Within This Window)

Possible additional hours in the future, more hours as coverage for cleaners

Location : On-Site

Employment Type : Part-Time

Job Responsibilities

Cleaning Company Tasks

  • Schedule & Confirm : Keep the weekly client calendar updated and verify all bookings.
  • Assign & Update : Delegate jobs to cleaners and ensure they have the latest notes for every project.
  • Communicate : Promptly answer customer questions through all communication channels.
  • Monitor Payments : Process invoices, follow up on payments, and keep financial records organized.
  • Manage Billing : Assist with the weekly payroll and billing process for contractors.
  • Track Progress : Compile weekly service logs and data into easy-to-read reports.

Virtual Assistant Company Tasks

  • Maintain Profiles : Keep our CRM updated with accurate records for all VAs and clients.
  • Track & Bill : Audit VA hours and assist in the preparation of weekly invoices.
  • Onboarding Support : Oversee the intake process to ensure a smooth start for every new client.
  • Reporting : Create weekly summaries that highlight key performance metrics.
  • Facilitate Communication : E nsure clear, professional correspondence between clients and the VA team.
  • General Admin : Manage day-to-day administrative projects and record-keeping.
  • Requirements

  • Prior administrative experience is required
  • Must be able to pass a standard criminal record check
  • Proven ability to work independently with high autonomy and minimal oversight
  • Exceptional verbal and written English communication skills
  • Comfortable utilizing Google Workspace, managing spreadsheets, and navigating CRM platforms
  • Strong time-management skills with a focus on accuracy and task prioritization
  • Must be legally authorized to work in Canada
  • Candidates should have a minimum of 2 years of residency in Canada, featuring a strong understanding of the local market and cultural nuances
  • Minimum Technical and Work Environment Requirements

    Internet Connection :

  • Primary internet connection with a minimum speed of 15 Mbps .
  • Backup internet connection with at least 10 Mbps .
  • Backup connection must be capable of supporting work during a power outage.
  • Primary Device :

  • Desktop or laptop equipped with at least :
  • Intel Core i5 (8th generation or newer) , Intel Core i3 (10th generation or newer) , AMD Ryzen 5 , or an equivalent processor.
  • A minimum of 8 GB RAM .
  • Backup Device :

  • Must meet or exceed the performance of an Intel Core i3 processor.
  • Must be functional during power interruptions.
  • A functioning webcam .
  • A noise-canceling USB headset .
  • A quiet, dedicated home office space .
  • Peripherals and Workspace : A smartphone for communication and verification purposes.
  • Benefits

  • Join Our Dynamic Team : Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
  • Embrace the Opportunities : Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
  • Limitless Career Growth : Unlock a world of possibilities and resources to propel your career forward.
  • Fast-Paced Thrills : Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
  • Flexibility, Your Way : Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
  • Work-Life Balance at Its Best : Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.
  • #J-18808-Ljbffr

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