hotel night auditor

Overview

Languages : English

Education : Secondary (high) school graduation certificate

Experience : 1 year to less than 2 years

Work Location : On site (no remote work available).

Responsibilities

• Register arriving guests and assign rooms
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Balance cash and complete balance sheets, cash reports and related forms
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Contact customers to deliver requested wakeup calls
• Provide customer service

Benefits

Seniority level

Employment type

Job function

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