Overview
Join to apply for the Customer Service Representative - Part-Time role at Ritchie Bros.
The Part-Time Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities.
Responsibilities
- Responsible for organizing all keys / organizing and filing documents by our internal coding system and then again by Lot number once we go to Lot. Uploading documents to the web each sale
- Actively communicate with many different departments and or team’s and customers who sign up equipment when needing documents such as LOLC’s, Purge Documents etc
- Responsible for processing payments from successful bidders
- Provide customers with information about auxiliary services
- Ensure that superior customer service is always delivered to all customers
- Actively support the RB Unreserved Commitment to Safety : to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and safety of your team, co-workers and customers
- Perform other duties as assigned
Qualifications
Previous work experience where you worked in-person with customersExperience using computers, and able to learn to use new technology and softwareExcellent keyboarding skills for data entryA commitment to providing fantastic customer serviceAble to work well and maintain a positive attitude in high-pressure situationsA friendly, outgoing, patient personalityYou thrive working as part of team, pitching in wherever you’re neededSeniority level
Entry levelEmployment type
Part-timeJob function
Customer ServiceIndustries
ConstructionMachinery ManufacturingTruck Transportation#J-18808-Ljbffr