Job Description
Job Description
Salary : 70,000-90,000 Annually
Position : Account Manager - Events
Location : Iqaluit
Reports to : CEO
Salary Range : $70 - $90K plus Northern Living Allowance
Updated : July 2025
The ACCOUNT MANAGER - EVENTS is a primary link between our clients and the agency, responsible for maintaining a tight relationship with specific accounts, identifying needs and selling Agency services and talents to meet those needs. The ACCOUNT MANAGER- EVENTS, is a key day-to-day agency representative to clients and maintains a highly responsive service orientation in all transactions. They must be knowledgeable in both the clients business and the agencys business, expanding their skill set during the time in this role.
Since this role is the lead on all Events undertaken by the agency they must have a solid understanding of event management, willingness to work irregular hours and be able to handle multiple client requests.
ACCOUNT MANAGER KEY RESPONSIBILITIES :
- Primary liaison between the client and the agency, marshaling agency resources to meet client needs to support Events
- Communicate and respond to event opportunities to provide agency services to a wide range of clients
- Collaborate internally as well as with clients to conceptualize and execute creative solutions for events that can be translated across various media platforms that support Outcrop-led events
- Keep informed on key industry and local trends
- Identify new and expanded opportunities to expand Outcrops offerings for events
- Develop accurate price estimates for agency event work, provide to clients and manage to ensure solutions are delivered on time, and within budget
- Developing event plans, reviewing creative concepts to confirm whether they meet strategic goals, managing expectations and communications with the client.
- Liaise with vendors to support successful event execution
- Assist in managing event success metrics to ensure that clients and the agency are aligned on key metrics, providing accountability
through reporting and analytics, and providing optimized strategies moving forward.
PRIMARY RESPONSIBILITIES :
Assist in the planning of new event acquisitionProvide notes and briefs on client meetings and discovery to inform the creation of event plans and supporting work including - digital, web, graphic design or strategyReview and quality check of material before presentation to client, gather client feedback.Seek out new clients and opportunities with existing clients.Educates clients on agency philosophy and processes, and sets the tone of the partnership. Helps clients define the role the agency can play in helping meet event objectivesProvide accurate price quotes to meet client budgets while maintaining pricing guidelinesEffectively presents, sells and defends agency work / proposals to clients; supports other client service team members in these functionsExperience and knowledge of event and promotions management; including event budgeting, marketing and event management related software.Develops scopes of work detailing tactical descriptionsCompletes billing reports and invoicing for assigned accountsAttend meetings as assignedQUALIFICATIONS, SKILLS, EXPERIENCE :
A business or marketing degree, together with successful agency experience in more junior, supervised account group capacities. In lieu of formal education, acceptable experience in a marketing position for more than 5 years is desired.Contribute to building a positive agency culture, building positive working relationshipsStrive to embrace the Company Core Values dailyStrong creative, organizational, problem solving and time-management skills.Able to adjust to shifting priorities, demands and timelines through analytical and problem-solving capabilitiesAbility to react to project adjustments and alterations promptly and efficientlyFlexible during times of changeAble to take projects from start to finish with minimal supervisionStrong verbal and written communications skills, an aptitude for analytical thinking, a sense of entrepreneurship, strong presentation skills, personal organization, and developing interpersonal skillsHighly organized with meticulous attention to detailWorks well under tight deadlines and in high pressure situationsExperience working both independently and in team-oriented, collaborative environment is essentialPersuasive, encouraging and motivatingAbility to elicit cooperation from a wide variety of sources, including team members and clientsOccasional overtime and travel required. May work some odd hours.