Here’s what you’ll deliver :
- Deliver exceptional customer service on all interactions, give all customers consideration and respect, understand their needs, and consistently meet or exceed customer expectations.
- Answer Customer Service phone calls relating to car sale inquiries and keeping them informed with vehicle delivery and pick up.
- Ensure customer car quotes are competitive and reasonable.
- Project a positive attitude for the benefit of our customers and fellow employees.
- Read, understand, and adhere to all rules, regulations and procedures as required by the employer, and in compliance with the requirements and regulations of the Ontario Motor Vehicle Industry Council (OMVIC).
What you need to succeed :
Customer service experience, retail or hospitality experience.Must have a valid Ontario Driver's License and good driving record.Strong customer relations and problem-solving skills.Sound computer skills; Digital and social media experience.Excellent listening and communication skills.Demonstrated willingness to learn and succeed.Team oriented with a positive attitude.Previous sales experience is preferred; OMVIC certification an asset.What’s in it for you?
Excellent management support and guidance.Opportunities through our Internal career development program.Access to health, dental and vision insurance.Disability, critical illness and life insurance for the unexpected.Our Employee Assistance Plan (EAP) for you and your family's wellness.Discount on vehicles, service and parts for you and your family.Discounts to retailers and service providers across the country.Free and engaging employee events.Did we mention we love giving back to our communities?!Job Type : Full Time - Permanent
Compensation (expected annual earnings) : $50,000 - $100,000 per year . This is a 100% commission role with no base salary. The range reflects historical earnings at this dealership; actual earnings vary based on individual performance and business volumes.
Minimum earnings : In accordance with the Employment Standards Act, commission-paid employees will be paid at least the applicable Ontario minimum wage for all hours worked. Any minimum-wage top-up paid may be reconciled quarterly in accordance with the compensation plan.
Performance Auto Group is a leading automotive company in Ontario with over 2000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet, Canada’s largest indoor used car showroom.
This recruitment process involves the use of artificial intelligence, and this job posting is for an existing vacancy.
Performance Auto Group is an equal opportunity employer. Accommodations are available throughout the recruitment and selection process in accordance with applicable legislation. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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