Keyholder

Keyholder page is loaded## Keyholderlocations : Swift Current, SKtime type : Part timeposted on : Posted Yesterdayjob requisition id : R5044Work LocationSweet Tree Swift Current Nova Cannabis Inc. is a national cannabis retailer operating under the Value Buds banner. Our mission is simple : deliver compelling value to cannabis consumers. We aim to attract, grow, and retain a loyal customer base by offering high-quality cannabis products, in convenient locations, at everyday low prices. Role and Responsibilities The Keyholder role includes, but is not limited to : Customer Offering : Greet customers upon entrance, engage in meaningful conversations, and build relationships to understand their specific needs.* Facilitate a welcoming and positive atmosphere for everyone in the store.* Educate customers on cannabis products, strains, consumption methods, and safe / responsible usage. Day-to-Day Operations : Promote our culture and brand by participating in merchandising and promotional activities.* Collaborate with the Store Manager and team members to achieve sales targets and deliver excellent service.* Maintain a high level of product and service knowledge, staying informed on cannabis industry legislation, trends, and new products.* Conduct routine store maintenance to ensure cleanliness, organization, and a professional environment.* Complete customer transactions using the POS system and adhere to all cash handling and loss prevention protocols.* Monitor inventory levels, assist with inventory counts, and re-stock products regularly to maintain stock availability. Regulatory Adherence : Ensure compliance with all provincial cannabis regulations and adhere to federal cannabis laws. This includes the following certifications : + BC : Selling It Right Certification. + AB : SellSafe Certification and Qualified Cannabis Worker (QCW) status. + SK : Cannabis Retail Training Program (CRTP). + MB : Cannabis Retail Worker Training Program (CRWTP). + ON : CannSell Certification.* Support and promote Nova Cannabis’s and respective provincial regulatory bodies’ (AGLC / LCRB / SLGA / LGCA / AGCO) social responsibility programs.* Follow all Occupational Health and Safety (OH&S) policies and procedures.* Uphold Nova Cannabis’s policies, standard operating procedures (SOPs), and best practices. Experience and Qualifications : Minimum : 2 years of customer service experience.* Minimum : 2 years of retail and / or hospitality experience.* Cannabis, liquor, or healthcare experience is preferred.* High School Diploma or equivalent.* Mandatory Certifications by Province : + BC : Selling It Right Certification. + AB : SellSafe and Qualified Cannabis Worker (QCW). + SK : CRTP Certification. + MB : CRWTP Certification. + ON : CannSell Certification.* Ability to pass a Criminal Record Check .* Working knowledge of provincial cannabis regulations and safe handling requirements. Personal Characteristics and Requirements : Strong customer service skills : positive attitude, charisma, and confidence in engaging with customers.* Quick thinker with creative problem-solving skills.* Open-minded and proactive in identifying ways to improve processes and customer experiences.* Passionate about creating a safe, positive, and tailored experience for every customer.* Excellent communication skills (both written and verbal) and professional demeanor.* Team player dedicated to supporting the store’s success and goals.* Upholds ethics, confidentiality, and demonstrates a high level of discretion.* Reliable, responsible, and detail-oriented.* Age Requirement : Must be 19 years or older.* Reliable transportation to and from work. Job Type : Part-time. Work Location : In person.At Nova Cannabis, we’re passionate about the evolving cannabis industry and committed to delivering exceptional value and experiences to our customers. As a Keyholder, you’ll be at the forefront of this exciting industry, helping customers make informed choices while driving the success of your store.

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