Family Services Manager

NATIONAL OCCUPATION CODE 40030

POSITION TYPE FULL-TIME (Mon – Fri, 8 am – 4 pm) (Occasional Evenings / Weekends)

As a key member of the RMHC Manitoba management team, the Family Services Manager works under the direction of the Senior Family Services Manager to assist with management of the House program’s family services. The Family Services Manager is responsible for managing the Weekend Family Services Coordinator and associates to ensure a welcoming and inclusive home away from home for families seeking the services and supports of RMHC Manitoba’s House program. The Family Services Manager works closely with hospital partners, system family services colleagues, and community organizations. The Family Services Manager’s mandate is to assist the Senior FS Manager to manage House family services harmoniously and work collaboratively with program staff to maintain the highest standards of organizational and mission delivery excellence.

General Responsibilities :

• Work under the direction and guidance of the Senior FS Manager
• Ensure referral and admission procedures follow House policies and standards
• Maintain highest level of family service mission delivery by providing support and resources to families
• Liaise hospital partner referral sources and manage external resources
• Recruit and train staff for House Family Services coverage as needed
• Ensure staff have effective and strategic input in regards to performance plans and evaluations
• Assisting House volunteers, as needed
• Work effectively and collaboratively with all other departments
• Other duties as assigned

Skills and Qualifications :