On-Road Assessor – Sydney

On-Road Assessor Sydney

Job No : 678331

Sydney - Inner Suburbs & CBD Sydney - Outer Suburbs South Coast NSW - Other

Permanent Full Time

Home Insurance

Pay Band 4

On-Road Assessor Sydney (Sutherland Shire / Eastern Sydney Suburbs and surrounds)

Permanent Role

Join our team as an On-Road Assessor and play a vital role in supporting customers through the property claims process.

About Us

Welcome to a place where you can chase real progress and drive real change including in your own career. Being part of the Suncorp Group means being switched on endlessly curious and always return youll be supported to bring your ideas to the table and challenge conventions all to make life a little brighter simpler and better for our customers and each other.

We love a diverse team our people come from insurance site supervision estimating trades property management and leadership backgrounds.

About the Role

As an Assessor you will be responsible for accurately assessing property damage and determining claim quantum and scope under the relevant Product Disclosure Statement (PDS). Youll deliver brilliant service to our customers providing peace of mind during the claims process and support Client Managers to achieve the best outcomes.

Key Responsibilities

• Conduct on-site and desktop assessments creating accepting or rejecting scopes of work for claims in line with the PDS and service excellence standards.
• Communicate clear and accurate advice solutions timeframes and claim progress to customers and stakeholders.
• Support Client Managers in resolving customer issues and identifying vulnerable customers.
• Assess property loss or damage determine policy coverage and document all decisions.
• Contribute to claims cost control and quality assurance of repairs.
• Proactively identify and mitigate risks report potential fraud and ensure compliance with policies and legislation.
• Provide feedback on repairers and process improvements and support others during major events.

About You

Qualifications / Experience (Desired) :

Key Skills :

What we can offer you :

Employee benefits Suncorp Group

At Suncorp we believe we are our best when our workforce is as diverse talented and passionate as the communities in which we live and operate and where our people feel included valued and connected. We are passionate about inspiring our people by creating a diverse accessible and inclusive culture offering flexible work career development and internal mobility and building connected relationships amongst our team members and with our customers.

Advertised : 09 Jan 2026

AUS Eastern Daylight Time

Applications close : 23 Jan 2026

AUS Eastern Daylight Time

Whatsapp Facebook LinkedIn Email App

Dont see a job for you

Dont see your dream job posted No problem sign up for job alerts and well let you know once something becomes available.

Sign Up Today

Key Skills

Intelligence,Information Technology Sales,Accounts,Auto Parts,Data Analysis

Employment Type : Full-Time

Experience : years

Vacancy : 1