Talent.com
Millennium 1 Solutions
Remote Bilingual Customer Service RepresentativeMillennium 1 Solutions • Miramichi, New Brunswick
Remote Bilingual Customer Service Representative

Remote Bilingual Customer Service Representative

Millennium 1 Solutions • Miramichi, New Brunswick
Il y a plus de 30 jours
Type de contrat
  • Temps plein
  • Télétravail
Description de poste

Description

With people at the heart of our success, NTT DATA is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters. It’s our belief in possibility that drives us, but it’s our people that make it happen. At NTT DATA, what you do matters.

A Career at NTT DATA Means:
  • Having ongoing opportunities to GROW your career- we offer barrier-free learning with multiple self-learning tools available.
  • Being part of a global organization where you can BELONG - in an inclusive working environment where you are free to be your best self. We’re committed to building a people-focused environment where you can shine, no matter who you are.
  • Belonging to a team where you can make a DIFFERENCE - to your clients, colleagues, and communities. Your ideas are embraced, impactful, and keep us agile.
  • Being part of a global PIONEER – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
What else does NTT DATA Offer? We’re glad you asked!
  • All equipment required for you to be successful in your role
  • Virtual paid training
  • Comprehensive benefits package (medical, vision, and dental)
  • Employee Assistance Program
  • RRSP program options
  • Short- and Long-Term Disability options
  • Rewards and Recognition programs
  • Internal career advancement opportunities
Position Overview:

As a Bilingual Customer Service Representative, you will be a leading Brand Ambassador serving as the first point of contact for customers in English or French . We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!

Position: Bilingual Customer Service RepresentativePosition Status: Full Time - RemoteHours of Work: Monday - Sunday 8:00am - 12:00am ESTDepartment: Customer Service RepresentativeRate of Pay: $16.20 - $19.90/Bilingual (French/English)
Location: Open to residents of Nova Scotia and New Brunswick

Responsibilities:

  • Deliver first class service by accurately assessing and responding to customer needs, using sound judgment when recommending appropriate solutions.
  • To fulfill customer requests, respond to inquiries/complaints, demonstrating due attention to customer care and a professional approach at all times.
  • Respond to complex customer inquiries and complaints in a highly informed, accurate and responsible manner in accordance with resources provided.
  • Accurately complete appropriate documentation for each interaction, and wrap up by inputting data for call history, sending messages to appropriate third parties when required, and/or initiating the necessary customer fulfillment.
  • Remain current on program and product information by being committed to continuous learning.
  • Maintain strict confidentiality at all times and adhere to legislation and service guidelines on the use of data.
Requirements:
  • Demonstrated passion for customer satisfaction excellence and prior experience is an asset.
  • Bilingual (English/French) a requirement.
  • Interactive customer service environment required.
  • Related experience in the food and/or retail industry considered an asset.
  • Strong and developed oral and written communication skills, including typing, spelling, and grammar.
  • Demonstrated ability to implement change efforts.
  • Ability to learn new skills/concepts and apply this knowledge quickly and accurately.
  • Advanced knowledge of PCs and familiarity with system navigation.
  • Positive attitude and demonstrated ability to get along with others.
  • Professional, empathetic, and naturally caring conversational style.
  • Display tact and diplomacy in handling all levels of customer interaction.
  • Ability to resolve complex, and often sensitive customer complaints/inquiries in a professional manner in accordance with company policies and procedures, values, and best practice.
  • Ability to work all required shifts.
Inclusion. Belonging.
Unleashing the power of being unique.We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.At NTT DATA what you do matters. Because here YOU can.
BIND
Créer une alerte emploi pour cette recherche

Remote Bilingual Customer Service Representative • Miramichi, New Brunswick

Offres similaires

Customer Service - Work from Home - 50k-60k / Year

Spade RecruitingMiramichi, New Brunswick
Télétravail
Temps plein
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Voir plus

 • Offre sponsorisée

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausMiramichi, NB, CA
Télétravail
Temps plein +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Voir plus

 • Offre sponsorisée

Retail Associate for Inclusive Customer Service

TJX Canada – Winners, Marshalls, HomeSenseCity of Miramichi, NB, CA
Temps plein

Step into a rewarding Retail Associate role focused on delivering excellent customer service.Be part of an inclusive team and cultivate your skills through dedicated training opportunities.As a Ret... Voir plus

 • Offre sponsorisée

Remote Sales Representative - High Earnings Potential 140k+

RogersMiramichi, Canada
Télétravail
Temps plein

Experience & Qualifications: A minimum of 2 years of verifiable sales experience is required.Please note that general retail roles (e.Formal training in a recognized sales methodology (e... Voir plus

 • Offre sponsorisée

Remote Benefits Sales Associate

Spade RecruitingMiramichi, None, CA
Télétravail
Temps plein +1

We are a well-established provider of supplemental benefits, dedicated to delivering value, transparency, and exceptional service to working families.Our team is growing, and we are currently seeki... Voir plus

 • Offre sponsorisée

Earn money testing apps - Remote

AlmediaHuskisson, New Brunswick, Canada
Télétravail
Temps plein

Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ... Voir plus

 • Offre sponsorisée

Earn extra income - Remote

AlmediaBlackville, New Brunswick, Canada
Télétravail
Temps plein

Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ... Voir plus

 • Offre sponsorisée

Remote Global Recruiter | Earn $3k-$11k per Placement

RecXchangeCity of Miramichi, NB, CA
Télétravail
Temps plein

A global recruiter collaboration platform is offering an exciting opportunity for independent recruiters to work remotely and earn between $3,000 and $11,000 per successful placement.This role allo... Voir plus

 • Offre sponsorisée

Customer Service Associate

Dollar Tree, Inc.Newcastle Parish, NB, CA
Temps partiel

Customer Service Associate page is loaded## Customer Service Associatelocations: NB-Miramichitime type: Part timeposted on: Posted Todayjob requisition id: R-246559We’re seeking a Customer ... Voir plus

 • Offre sponsorisée

Contractor Sales Representative

Kent Building SuppliesCity of Miramichi, NB, CA
Permanent

Contractor Sales Representatives partner with contractors to fully understand their needs and assist in planning construction projects.As knowledgeable sales professionals, contractor sales represe... Voir plus

 • Offre sponsorisée

Overnight Customer Service Representative

Circle KCity of Miramichi, NB, CA
Temps plein

Overnight Customer Service Representative.Store 6002025: 160 Jane Street, Miramichi, New Brunswick E1N 4J5.Opportunities for fast career advancement.Years of service recognition program.Supporting ... Voir plus

 • Offre sponsorisée

Dollar Tree Customer Service Associate

Dollar Tree, Inc.Newcastle Parish, NB, CA
Temps partiel

Become a Customer Service Associate at Dollar Tree in Miramichi and ensure a fantastic shopping experience for our customers.This part time role involves transaction management and customer support... Voir plus

 • Offre sponsorisée

Sales Representative - 60k / Year - Remote

Spade RecruitingMiramichi, New Brunswick
Télétravail
Temps plein
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Voir plus

 • Offre sponsorisée

Customer Service Representative

Circle KBlackville Parish, NB, CA
Temps plein

Circle K Blackville, New Brunswick, Canada.Customer Service Representative.Blackville, New Brunswick, Canada.Greet customers and provide friendly service.Operate the cash register and process sales... Voir plus

 • Offre sponsorisée

Customer Service Representative Agent Work From Home - Part Time Focus Group Panelists

ApexFocusGroupMiramichi, New Brunswick, Canada
Télétravail
Temps plein +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Customer Service Representative Agent experience needed.... Voir plus

 • Offre sponsorisée

Earn money by taking surveys - Remote

AlmediaMiramichi, New Brunswick, Canada
Télétravail
Temps plein

Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ... Voir plus

 • Offre sponsorisée

Retail Customer Service Pro - Flexible Shifts & Growth

Circle KBlackville Parish, NB, CA
Temporaire

A leading convenience store chain in Blackville, New Brunswick is looking for a Customer Service Representative.In this role, you will greet customers and provide friendly service while managing th... Voir plus

 • Offre sponsorisée

Earn Money By Taking Surveys - Remote

AlmediaBlackville, Canada
Télétravail
Temps plein

Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ... Voir plus