Client Success Coordinator

At WilsonsSecurity, we pride ourselves on delivering professional security and lifesafety solutions while ensuring an exceptional customer experience. If you arepassionate about customer service, technology, and problem-solving, this couldbe the perfect opportunity for you! Apply to join our team as a Client SuccessCoordinator! You'll work for a growing, family-owned company that has beenproviding Canadians with locally based service for over 100 years.

The Role :

• Deliver outstanding customer service via phone and email communication
• Troubleshoot an array of security products and services
• Documentation of work orders, service reports and client interactions
• Update client accounts
• Coordinate service appointments, and manage and maintain service schedules
• Work closely with other departments to address client inquiries in a timelymanner
• Order, receive, and distribute parts in the warehouse
• Work closely with vendors and suppliers to facilitate productprocurement
• Conduct inventory counts and maintain accurate inventory records, monitorstock levels
• Fulfill office needs, including cutting / duplicating keys utilizing keycutting machines, and building cores
• Maintain the office environment and perform general office administrativeduties, including safety inspections and ordering office supplies
• Other duties as required

Qualifications :

This is afull-time permanent position with an attractive compensation package includingbenefits, pension matching, and other employee incentives. This is an in-officerole located in Fredericton, New Brunswick.

If you areinterested in this position and meet the above criteria, please apply! We thankall applicants who show interest in our organization.

Work With Us

Wilsons Securityis redefining security for home and business owners across Canada with aforward-thinking mentality. We are able to provide clients with solutions thatprotect their loved ones and their investments. We also offer integrated homeautomation, energy management solutions, and innovative new smart connectsystems for making the most out of your home technology. Recently we'veexpanded to provide our clients extra peace of mind and independence throughinteractive Wellness systems that help keep senior loved ones safe at homelonger. We're always looking for ways to bring our clients superior value andservice. We’re your trusted local experts.

Wilson Fuel Co.Ltd has been recognized as one of Canada’s 50 Best Managed Companies.

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