Staff Software Developer

Location

This is a hybrid role with a minimum in-office requirement of 3 days per week in the Ottawa, ON office located at 40 Hines Rd, Ottawa, ON K2K 2M5.

Position Summary

Trend Micro is a world-leading cybersecurity company building the next generation of security services to make the digital world a safer place to do business.

We’re seeking a Staff Front End Developer to lead cross-team initiatives and set AI-native & micro-frontend direction and developer experience. You will operate as a builder, bridge, and teacher raising the bar within and across teams, shaping how we deliver customer value, and mentoring others to do the same.

Join a collaborative, innovative frontend team defining our UI platform, building well-architected frontend experiences that delight customers. You and your team will shape how users interact with AI-powered security with agentic and human-in-the-loop workflows, to reduce cognitive load, make sophisticated insights actionable and present the face of our current and next-generation AI-driven security innovations at scale.

Proactive security starts here.

Proactive security starts here. TrendMicro.com

Responsibilities

We’re looking for someone who…

Thinks and operates at system level, able to connect dots across teams, products, and platforms to deliver cohesive customer experiences.

Leads initiatives with the team, makes pragmatic trade-offs, and keeps teams aligned on outcomes.

Champions an “AI-native” mindset, safely and ethically adopting agentic and AI-enabled workflows to accelerate quality and delivery.

Is an inclusive leader and clear communicator who tailors messaging to different audiences and promotes morale, cooperation, and accountability.

Balances business, technical, and team needs, understands the intent behind requirements and designs for the future while delivering value now.

Elevates others as a coach and creates growth opportunities for engineers around them.

Owns results end-to-end with consistency and integrity, remaining visible and dependable during ambiguity and change.

Day‑to‑Day responsibilities

Plan and execute large, cross-team projects—coordinate parallel workstreams, align dependencies and milestones, manage risk, and keep stakeholders informed for predictable delivery.

Partner across Product, Design, Backend / Platform, Security, and Customer teams to translate intent into scalable solutions and measurable outcomes.

Mentor and level up engineers, use code reviews to teach and learn, create documentation and internal talks to share knowledge broadly.

Define and evolve frontend best practices with team input—establish PR review guidelines, lead sprint planning and retrospectives—and maintain a living knowledge base covering core libraries, platform integration, auth flows, data fetching, observability, component conventions, accessibility, i18n / l10n, secure coding, and key design decisions.

Set architecture and technical direction for micro-frontends and cross-module integration. Design and implement reusable frontend infrastructure with robust branching, development, and deployment strategies.

Establish and champion comprehensive test strategies across feature teams, raise quality bars and expand automated coverage.

Optimize developer experience and CI / CD for the web : build pipelines, release orchestration, canary strategies, and safe rollbacks.

Embed ethical AI practices : select tools, define guardrails, integrate agentic capabilities, and evolve processes to amplify productivity.

Contribute to hiring—interview, assess, and help build a diverse and talented team.

Own and operate critical frontend services, lead incident response during business hours, drive blameless post-incident learning, and make resilient design improvements.

Proactively identify opportunities to simplify, standardize, and reduce risk; advocate for cutting scope or investing more when it serves customer value.

Qualifications

Excellent communication and collaboration skills; able to tailor messages to stakeholder, cross-functional team, and engineers.

Experience with ethical AI tool usage to enhance productivity and quality, including establishing team guardrails and workflows.

Professional-level proficiency in the Web Platform : HTML, modern CSS, browser APIs, JavaScript / TypeScript

Proven track record architecting frontend or multi-application UI platforms and shipping at scale in React or modern frameworks (e.g., Astro, Next.js, Vue).

Experience leading cross-team technical initiatives and making decisions with broad impact, able to influence without authority and build consensus.

Strong knowledge of frontend tooling and build systems (Vite, Webpack, linters), package management (npm / yarn), multi-repo or monorepo strategies.

Experienced with accessibility (WCAG) and internationalization / localization practices for enterprise applications.

Robust testing skills across unit, integration, and E2E (Jest, React Testing Library, Cypress / Puppeteer / Playwright) and test strategy definition.

Additional Skills & Qualifications

Familiarity with modern AI web application technologies (e.g., CopilotKit, AG-UI protocol, AI SDKs) and patterns for agentic UI.

Stewardship of a component library used across multiple modules, versioning, and adoption strategies.

Knowledge or experience with AWS and serverless web delivery (S3, CloudFront, Lambda@Edge) or equivalents in other clouds.

Infrastructure as Code (AWS CDK, SST) and automated CI / CD pipelines, release management, canary, and feature flagging.

Observability for frontend : RUM, synthetic monitoring, logging, tracing, and alerting, defining SLIs / SLOs for web experiences.

Awareness of containerization (Docker), CDNs, caching strategies, and edge rendering patterns.

Experience with analytics tools (Google Analytics, Pendo) and experimentation platforms.

Strong understanding of privacy and security requirements in enterprise SaaS, ideally within cybersecurity.

If you’re passionate about building scalable platforms, influencing across teams, and empowering others to deliver secure, high-quality experiences, we would love to talk.

DEI Commitment

Not meeting every single requirement? At Trend Micro, we're committed to fostering a diverse, inclusive, and genuine workplace. If you're enthusiastic about this position but find that your experience and background don't perfectly match every qualification listed in the job posting, we still encourage you to apply. You could very well be the ideal candidate for this position or others within our organization.

What We Offer You

You're important to us. What matters to you, matters to us too. Trend Micro provides benefit options for you and your family.

Group benefits program with health and dental coverage

Telehealth Virtual Health Services

Life Insurance

Short & Long Term Disability

Pre-partum, maternity, parental and medical leave

Critical Illness Insurance

Mental Health Wellness Program

Wellness Incentive Program

Retirement Savings Programs with company match

Paid Time Off

14 Annual Holidays

Tuition Assistance

Employee Resource Groups

We offer competitive compensation with bonus opportunity tied to company performance, along with room to enhance your skills through ongoing learning and broad technological opportunities. Achieving work-life balance is a priority, complemented by team activities, fostering an environment rooted in equity, inclusion, and collaboration, that is reflected in both our culture and our work.

Trend Micro Canada has been recognized as one of the National Capital Region's Top Employers. If you're curious to learn more, click the link below to discover why joining Trend Micro could be the perfect career move for you : Trend Micro Top Employer

Be Passionate. Be Innovative. Be a Trender.

No sponsorship will be provided for work permit applications or renewals for this position now or in the future.

#LI-BM

At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. Trend Micro welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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