Family Liaison Officer

CFMWS - WHERE PURPOSE MEETS PASSION!

At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.

Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services.

As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.

THE ROLE

Military Family Services stewards the Military and Veteran Family Services Program to help military and Veteran families manage the demands of family life, work and operational needs. Many stakeholders and partners work together and contribute to the well-being of military and Veteran families.

The Family Liaison Officer is a dedicated resource within a multidisciplinary team at the Transition Centre to support families of military members who are coping with illness, injury or releasing from the Canadian Armed Forces (CAF). They provide crisis management, short term counselling and support to families of the fallen.

The Family Liaison Officer conducts intake assessments, and connects families with community partners, such as the Military Family Resource Centre.

QUALIFICATIONS NEEDED

Education, Certifications and Licenses

Bachelor’s degree in Social Work, or a related field, AND several years of experience in social work and human services, or a related field

AND

Must be eligible for registration within their professional designation

Experience

In crisis intervention and risk management

In clinical assessment and counselling services

In working with families and family systems

In working with a multidisciplinary team and human services organizations

In professional networking

In family case management

In response to critical incidents

In developing, coordinating and facilitating workshops

In developing, coordinating and facilitating support groups

In developing and coordinating family service oriented programs

In budget administration

Competencies, Skills and Abilities

Client focus, organizational knowledge, communication, innovation, teamwork and leadership.

LANGUAGE REQUIREMENTS

Bilingual (English and French) Essential

Reading : Functional

Writing : Functional

Oral : Advanced

BENEFITS AVAILABLE

Health Benefits : Drug coverage, healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life insurance and disability insurance.

Work Life Balance : Flexible work options and a wide range of paid / unpaid leave, including paid vacation, family related leave and personal days.

Retirement Planning : A Defined Benefit Pension Plan and Group Savings Plans.

Learning and Development : Payment of professional association memberships, online learning opportunities including a LinkedIn Learning subscription and second language training.

Perks : Discounts through CF One Member Appreciation.

Explore all the benefits CFMWS offers by visiting : https : / / cfmws.ca / Benefits

OTHER INFORMATION

This is an on-site position with an assigned work location.

Interviews will be conducted virtually.

As part of the selection process, the successful candidate must complete a Vulnerable Sector Check.

START DATE

March 30, 2026

INCLUSION AND ACCOMMODATION

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. If contacted in relation to a job opportunity or assessment, you should advise the recruitment team in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.