Talent.com
Remote Customer Success Manager – Tadaweb
Remote Customer Success Manager – TadawebJobspaddy • Manitoba
Remote Customer Success Manager – Tadaweb

Remote Customer Success Manager – Tadaweb

Jobspaddy • Manitoba
Il y a plus de 30 jours
Type de contrat
  • Temps plein
  • Télétravail
Description de poste

Tadaweb is a scale-up technology company providing an open-source information platform that magnifies the impact of investigative, analytical and operations teams. Over the past 11 years, Tadaweb has become a leader in the collection and enrichment of Publicly Available Information (PAI) to effectively scale our users’ impact. Our SaaS platform follows ethical principles and actively supports the implementation of customer policies.

We are recruiting for the position of a Customer Success Manager.

Scope of work:

  • You will build and maintain relationships with our users and key customer stakeholders based on trust, transparency and a commitment to their mission success.
  • You will train and mentor our customers on our platform to deliver maximum value on open-source data collection and analysis.
  • You will be problem solving daily and helping customers with use cases that push what is technically possible.
  • You act as the voice of the customer internally to communicate feedback and requests to a cross-functional product team.
  • You will research, explore and help implement new technologies to help our customers.

Your profile:

  • Experience with collection of Publicly Available Information (PAI), production of OSINT and/or OSINF, internet investigations, or thorough online research.
  • Excited by technology and how it can be a catalyst for change.
  • Comfortable preparing and delivering product demonstrations, training workshops and customer briefs.
  • Interest in both international current affairs and information technology advancements.
  • An ethical, legal and transparent approach to data collection.
  • Ability to obtain and maintain a security clearance for this role.

You get bonus points if you have any of the following:

  • Exposure to social network analysis, and knowledge of clear, deep and dark web investigation.
  • Experience as an all source analyst, business intelligence analyst or, with law enforcement investigations.
  • Experience working within a SaaS or digital consultancy environment.
  • Ability to explain complex and time-sensitive issues to users in a simple manner.
  • Experience with data analytics, or data and network analysis.
  • Exposure to Agile software development methodologies.

Our offer:

  • The opportunity to join a growing tech company, well-funded from sustainable organic growth and a Series B funding round in Q1 2023.
  • The chance to join a human-focused company that genuinely cares about its employees and core values.
  • A focus on performance of the team, not hours at the desk.
  • A social calendar including family parties, game nights, annual offsites, holiday events and more, with an inclusive approach for both younger professionals and parents.

This role will be remote and will require regular travel around the US and abroad to see customers. Onboarding training will require you to spend time in Luxembourg, London, Paris and/or Ottawa to meet colleagues and learn the product differentiators.

Tadaweb is an equal opportunity employer and we strive to have a team with diverse perspectives, experiences and backgrounds.

Our culture:

  • Our company culture is driven by the core values of family first, nothing is impossible and work hard, play harder.
  • There’s a healthy and positive culture to care about employee wellbeing by creating a great workplace, which shows up in the investments we make in our offices and social perks.
  • Our leaders aspire to the philosophies of extreme ownership, and servant leadership.
Créer une alerte emploi pour cette recherche

Remote Customer Success Manager – Tadaweb • Manitoba

Offres similaires

Technical Adoption Manager Driving Customer Success from Home

Broadcom Inc.MB, CA
Temps plein

Join a dynamic team as a Technical Adoption Manager, empowering enterprise clients to achieve their business goals through expert onboarding and strategic technology adoption remotely.Leverage your...Voir plus

 • Offre sponsorisée

Remote Client Success Manager for Leading Social Media Solutions

ICUCMB, CA
Télétravail
Temps plein

Act as the pivotal Client Success Manager, driving account growth and management remotely.Leverage social media expertise to enhance client strategies and engagement with major brands.This role off...Voir plus

 • Offre sponsorisée

Work from Home Product Tester - No Experience

OCPANot Specified, Manitoba (MB), CA
Télétravail
Temps partiel +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Voir plus

 • Offre sponsorisée

Engaging Customer Relations Associate in a Remote Setting

HGSMB, CA
Télétravail
Temps plein

Become a Customer Relations Associate and positively impact people's day! Join a collaborative team and learn to deliver exceptional customer experiences while addressing billing inquiries and conc...Voir plus

 • Offre sponsorisée

Experienced Commercial Account Associate Focused on Customer Success

Rempel Insurance BrokersMB, CA
Temps plein

Harness your passion for customer service as a Commercial Account Associate.This role empowers you to forge meaningful connections while enjoying the perks of a dynamic, team-oriented workplace.As ...Voir plus

 • Offre sponsorisée • Nouvelle offre

Remote Senior Product Manager for Customer Experience Innovation

LaivlyMB, CA
Télétravail
Temps plein

Transform customer experience management as a Senior Product Manager with a focus on AI and automation.Drive product strategies remotely, enhancing user satisfaction and business results.In this pi...Voir plus

 • Offre sponsorisée

Remote Appointment Setter - 60k / Year

Spade RecruitingNot Specified, Manitoba (MB), CA
Télétravail
Temps plein

We re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providin...Voir plus

 • Offre sponsorisée

Remote Technical Customer Success Leader

AxonMB, CA
Télétravail
Temps plein

A leading technology firm in Manitoba is seeking a Technical Customer Success Manager to enhance customer relationships and drive successful use of their technologies.The role begins remote and tra...Voir plus

 • Offre sponsorisée

Administrative Assistant - manitoba

Aplinmanitoba, manitoba, ca
Temps plein

Tammy Boyko and Carlan Wilbon with Aplin are seeking an experienced and highly organized .This role is critical in ensuring efficient operations by managing priorities, facilitating communication, ...Voir plus

 • Offre sponsorisée

Administrative Assistant

Aplinmanitoba, manitoba, ca
Temps plein

Tammy Boyko and Carlan Wilbon with Aplin are seeking an experienced and highly organized .This role is critical in ensuring efficient operations by managing priorities, facilitating communication, ...Voir plus

 • Offre sponsorisée

Personalized Internet Assessor - Persian (CA) - TELUS Digital

TELUS Digitalmanitoba, manitoba, ca
Temps partiel

Looking for a freelance opportunity where you can make an impact on technology from the comfort of your home? If you are dynamic, tech-savvy, and always online to learn more, this part-time flexibl...Voir plus

 • Offre sponsorisée

Service Manager Focused on Growth and Customer Satisfaction

Ag West Equipment LtdMB, CA
Temps plein

Drive customer satisfaction and operational efficiency as a skilled Service Manager.Lead service operations, manage team workflows, and implement high standards for productivity and delivery.In thi...Voir plus

 • Offre sponsorisée

Personalized Internet Assessor - Persian (CA) - manitoba

TELUS Digitalmanitoba, manitoba, ca
Temps partiel

Looking for a freelance opportunity where you can make an impact on technology from the comfort of your home? If you are dynamic, tech-savvy, and always online to learn more, this part-time flexibl...Voir plus

 • Offre sponsorisée

Customer Success Manager - Aplos

Alpine Software GroupMB, CA
Temps plein

We’re excited to share that Aplos, Raisely, and Keela have come together to form one unified company,.While we continue to offer the products you know and love, we now operate as one team, dedicate...Voir plus

 • Offre sponsorisée

Customer Service Agent - 50k-60k/Year - Remote

Spade RecruitingLouise, Manitoba
Télétravail
Temps plein
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providin...Voir plus

 • Offre sponsorisée

Customer Service - Work from Home - 50k-60k / Year

Spade RecruitingLouise, Manitoba
Télétravail
Temps plein
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providin...Voir plus

 • Offre sponsorisée

$25-$45 per hour - Remote - No experience

OCPANot Specified, Manitoba (MB), CA
Télétravail
Temps partiel +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Voir plus

 • Offre sponsorisée

Remote Customer Experience Agent | Growth & Training

The Sydney Call CentreMB, CA
Télétravail
Temps plein

Join a forward-thinking company as an Entry-Level Remote Customer Service Representative! This exciting opportunity allows you to support inbound customer service and technical support while buildi...Voir plus