Medical Office Assistant

Job Description

Job Description

Salary : 55,000-60,000

Reporting to the Clinical Lead, the Medical Office Assistant (MOA) provides essential administrative and clerical support across the akisqnuk Health & Wellness Department. The MOA supports clinical services as well as broader health and wellness programs by ensuring efficient office operations, accurate information management, and a welcoming, organized point of contact for clients, staff, and external partners.

Responsibilities include scheduling clinics and appointments, managing records and documentation, preparing correspondence, handling reception and phone inquiries, and supporting internal and external communications. The MOA works closely with all Health & Wellness team members including clinical staff and contracted providers as well as external partners. All work is performed in alignment with Health Centre guidelines, protocols, and privacy requirements and are carried out using culturally safe, trauma-informed, and strengths-based approaches, recognizing the impacts of colonization, intergenerational trauma, and systemic barriers on Indigenous health and wellness.

akisqnuk First Nation (AFN)is a member Community of the Ktunaxa Nation. AFN exists for the Community. Externally, we are here to serve the Community, and internally, we are our own Community, comprised of different departments unified by our Vision, Mission, and Values. As a team, through our own roles and departments, the AFN Organization works together to achieve our strategic plan Our Thinking and continue to progress and move our community forward.

Note : This position is full-time with a set weekly schedule (35 hrs / week, Monday - Friday) working onsite at AFNs health center.

Major Position Responsibilities :

Patient Reception and Clinical Support

• Greet patients, families, and visitors in a culturally safe, trauma-informed, respectful, and welcoming manner.
• Register patients, verify and update demographic information, and ensure accurate documentation.
• Escort patients to examination rooms.
• Prepare examination rooms and ensure medical supplies and equipment are stocked, cleaned, and maintained in accordance with established infection control and safety protocols.
• Collect basic patient measurements (e.g., height, weight, blood pressure) as trained and within scope of practice.
• Conduct point-of-care testing (e.g., urine dip, pregnancy testing) as trained and authorized, and communicate results to clinical staff according to protocol.
• Coordinate laboratory specimen handling, including drop-off and pick-up.
• Assist patients with completing health history, consent, and intake forms.

Appointment Scheduling and Coordination

Medical Records Management

Administrative and Program Support

Patient Travel

Equipment, Supplies, and Inventory

Team-Based Support and Continuous Improvement

Other Duties

Carry out other duties related to the position as assigned and consistent with the scope and responsibilities of the role.

Education & Education :

NOTE : A criminal check & driving history will be conducted on the successful applicant

What we offer :

akisqnuk First Nation is committed to fostering a diverse and inclusive workplace. We welcome applications from all qualified individuals. In accordance with our commitment to reconciliation and employment equity, preference may be given to qualified candidates who self-identify as First Nations, Mtis, or Inuit. We encourage Indigenous applicants to self-identify in their application.